Alcatel Unleashed

hello there I'm experiencing some problems since one of our Telco decided to replace their traditional ISDN E1 with SIP-E1 Gateways (SIP on telco's network, still ISDN to OXE). - External users XXXXX dials an OXE's DDI. - OXE extension is diverted to a mobile number YYYYYY - When using traditional I...

did you try to add a rule in the firewall for the traffic going back from the oxe towards the softphone?

hello mate I know this is a very old post, but just in case it can helps somebody. My custemer wanted their waiting calls to be transfered to a voice mail when EWT is greater than 60 seconds, and have statistics of that fact. I configured an overflow pilot connected to a redirect WQ and then a redir...

I did not thank for this, sorry mate

Best regards

My system is 7.01.
Do you know how to get it to show?

hello there I have been told that there used to be a web page into the CS where you could see realtime the channel occupation on ISDN trunks; do you guys know if it still exists? I know I can use trkstat -r, but I'm looking for something more "customer friendly" thanks in advance. Regards

hello there it looks like the issue es that the far end (item #2 above) lines are saturated very often and the automatted attendant in OXE's end, overflows to entity's cdt when congestion on remoted DDI is "detected". What bugs me, is that automated attendant is configured for blind transf...

Hello Im having an issue with calls being diverted to an extension and I cannot find what is the source of those calls: 1. I receceive external calls on a DDI "XXXXXXXXX" routed to an automated attendan menu 2. if the caller press 1, the call is routed to a direct speed dial number and sen...

Hello there I received an email from somebody called Antonio regarding the issue above. I cannot reply to your email and cannot find any post from you in this board. By the way, the issue was corrected by the patch as far as I remember. Unfortunately that pbx was replaced by another pbx system and I...

hello there I'm having problems geting the forward if set is out service thing. My system is R11.0. I do have an agent extension with an associated DID; I need DID received calls to overflow to a pilot number when agent is under BRNA conditions. I configured the pilot number as agent's extension ass...