Search found 181 matches

by jbower
04 Oct 2019 14:36
Forum: Swinst
Topic: I locked swinst
Replies: 2
Views: 982

Re: I locked swinst

Thanks. I tried after about 30 minutes and it let me in.
by jbower
04 Oct 2019 07:48
Forum: Swinst
Topic: I locked swinst
Replies: 2
Views: 982

I locked swinst

I entered the password wrong three times and on the fourth it locked me out of swinst. How do I unlock it? Will it time out and let me back in? Any help would be appreciated.
by jbower
16 May 2018 11:24
Forum: OmniVista 8770
Topic: Accounting tickets not present
Replies: 0
Views: 1053

Accounting tickets not present

If i go to the following file there are no tickets present: C:\ 8770\data\loader (used to retrieve the accounting records for the 8770 accounting application) However, If i go to this file there are tickets in it: C:\ 8770\data\collector (used to retrieve the accounting records for an external appli...
by jbower
02 Apr 2018 06:52
Forum: My IC Phone
Topic: Downloading Config for 8088
Replies: 5
Views: 2880

Re: Downloading Config for 8088

This deals with wild card certs. Assigning it to a user has nothing to do with why this issue was raised in the first place.
by jbower
14 Feb 2018 08:51
Forum: Translator
Topic: Personal Identifiable Number (PIN) configuration
Replies: 1
Views: 2509

Re: Personal Identifiable Number (PIN) configuration

here is one of my pin codes
PIN.PNG
by jbower
14 Feb 2018 08:45
Forum: Translator
Topic: Personal Identifiable Number (PIN) configuration
Replies: 1
Views: 2509

Personal Identifiable Number (PIN) configuration

I have several PINs set up for various departments. I have never had an issue with anyone using them. However, yesterday someone was trying to make an international call and it would not go through. I am assuming there is a place to control the Connection COS and it must not be set for international...
by jbower
19 Jun 2017 10:19
Forum: My IC Phone
Topic: Downloading Config for 8088
Replies: 5
Views: 2880

Re: Downloading Config for 8088

The issue was using a wildcard cert. There are a few additional settings that are required for this to work.
by jbower
19 Jun 2017 10:09
Forum: Set Profile
Topic: Trying to create profile for 8038 set
Replies: 0
Views: 8198

Trying to create profile for 8038 set

Can some please outline the basic steps for setting up a new template (profile) for creating phones. I have never needed to build these. Usually, setup by our trainer when doing a new site. I want to build a template for an 8038 to do the following: I want to be able to set the associated set the Pu...
by jbower
02 May 2017 15:29
Forum: MAIN
Topic: OTMS and office365
Replies: 0
Views: 1540

OTMS and office365

Has anyone converted their local Exchange to Office365 successfully in conjunction with OTMS? We are getting ready to move from a local Exchange environment to Office365. We are currently on OTMS 2.2 and OXE R11.2. I was wondering what complications if any you have found or was it pretty seamless? D...
by jbower
28 Sep 2016 14:36
Forum: My IC Phone
Topic: Downloading Config for 8088
Replies: 5
Views: 2880

Downloading Config for 8088

I am trying to download the config for my 8088 but i keep getting an error message that says "Error while downloading config files". Does anyone know where i should start to troubleshoot this issue? This is my first time setting up an 8088. I did an 8082 OTMS school but that was like over a year ago...

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