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by enio.eltz
17 Jan 2018 05:16
Forum: Networking
Topic: Gateway Status Alive is Down
Replies: 3
Views: 100

Re: Gateway Status Alive is Down

Hi I understand from your remarks it is still with networking problem. It is not the OXO, in my opinion. Every 6-8 Minutes the Remote gateway goes up and down event 223 and 224 This is check out by ping. In gateway parameters or ARS Prefixes you have ICMP configuration (300 ms) that checks up/down o...
by enio.eltz
15 Jan 2018 11:22
Forum: Networking
Topic: Gateway Status Alive is Down
Replies: 3
Views: 100

Re: Gateway Status Alive is Down

Hi md28 You wrote the answer: The ping to the IP address and traceroute to the IP addres to our SIP provider using CMD is fine however trace route using services/webapps could not arrive to the SIP provider end. It is a networking problem. If you can reach SIP provider IP address using CMD from a co...
by enio.eltz
14 Dec 2017 12:08
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: OXO CLIP issue in APA8 Board
Replies: 3
Views: 149

Re: OXO CLIP issue in APA8 Board

Hi
I found the ring cadence is different in intercom and external calls in the Seimens PBX analog lines.
Listen to the FSK signal in both calls. Try to check out if the FSK signal is sent differently from Siemens.

Best regards.
by enio.eltz
07 Dec 2017 12:08
Forum: H323 / IP / Pimphony
Topic: OXO RE-INVITE with Authentication
Replies: 9
Views: 898

Re: OXO RE-INVITE with Authentication

Hi Clever I am facing the same situation here. Did you change any configuration in OXO to send Re-INVITE after 407? You posted two traces where I can see OXO just sends an ACK after 407 and nothing more. But the last trace you posted, after ALE support, I can see OXO is sendind Re-INVITE. Best regar...
by enio.eltz
21 Nov 2017 05:01
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Incoming calls to oxo extensions through apa card not ringing
Replies: 3
Views: 185

Re: Incoming calls to oxo extensions through apa card not ringing

Hi

Does it ring in any extension of attendant group?
Is the number of call distribution configured in Public Numbering Plan?

Best regards.
by enio.eltz
07 Nov 2017 07:38
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: poor RBT in OXO
Replies: 3
Views: 198

Re: poor RBT in OXO

Hi

Does it works fine with an analog set connected on the line (out of OXO)?
Is OXO connected to the groud cable?
It may be the board.
by enio.eltz
07 Nov 2017 07:05
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: poor RBT in OXO
Replies: 3
Views: 198

Re: poor RBT in OXO

Hi

What kind of external trunk?
by enio.eltz
07 Nov 2017 07:02
Forum: DECT
Topic: don't disturb mode on DECT phone on Omnipcx
Replies: 3
Views: 338

Re: don't disturb mode on DECT phone on Omnipcx

Hi

You should dial DND cancelation code. If it is created on OXO.

Best regards.
by enio.eltz
30 Oct 2017 07:43
Forum: OXO - System Documentation
Topic: OHL PASSWORD
Replies: 1
Views: 199

Re: OHL PASSWORD

Hi

It depends of your system configuration. OHL password is configured by OMC. So, it is interesting to check your configuration out.
FYI, it is not allowed to post passwords here.

Best reagrds.
by enio.eltz
18 Oct 2017 06:39
Forum: Media Gateway
Topic: No calls between two MG
Replies: 9
Views: 484

Re: No calls between two MG

Hi

I ran tests and calls between MG are OK.
So, I understand the solution that tgn and sadim proposed was the cause.
But for information, it worked 6 days without "ip domain type" as "not IP". But no problem.

Thank you guys for the whole help in this case.

Best regards.

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