Alcatel Unleashed

Hi, I have configured OXE R11 and facing one-way audio issue on external calls using the extension DID, whereas on the same extension the incoming call from mobile phone is working fine with two-way audio. I have tried changing Intra and Extra domains to "With, Without and Default compressions&...

Dear tgn,

You are absolutely correct, but this issue is coming only in case of calls coming to the attendant group, whereas any on normal DID extensions this issue is not occurring and the canonical form is same for both calls, you can see the working and not working traces.

Dear Sadim, Thank you for giving your time on looking at the traces, could you please give some hint what part of configuration should I check? I checked the attended transfer in External SIP gateway as well as the some other options in system, other systems, sip parameters, and also I changed the m...

It is ISDN all countries.

Dear Murraya, I have tried to change the operator group from AA100 to 1444 and attendant from A100 to 1100 but still the call is getting disconnected as soon as we try to answer, I am seeing the refer message in the traces which I am not sure why OXE is sending to the proxy server only in the case o...

Dear Cavagnaro, yes, you are right, I have captured the logs and figured that the issue is related to the refer message which OXE is sending in case of not working call but I am unable to understand this behaviour maybe I am missing something. I am attaching both the traces if you can spare some tim...

Dear all, I am facing an issue on release 11 of OXE, I have SIP DID/DOD. Whenever we recieve a call on any extension number via DID trunk the call lands on it and if we want to transfer it to any other extensions it does so without any issues, whereas when we recieve the call on Attendant group whic...

Hi, Our customer is using OXE and have AHL link between OPERA and OXE, the tariffs are manually configured in OXE as there is no third party application running between PBX and OPERA. I have configured manual tariffs in Accounting period ---> Charge scales---> Tariff 1 = number of units is 1 and dur...

oh, thank you so much Itatge

Hi,

Our customer has an OXO using hotel link with a third party billing system and Opera, recently the OXO has started sending the call duration for every call as 16 hours and 40 minutes, its same for admin users and guests. The OXO release is 810.