Search found 81 matches

by Aquarius!
03 Dec 2018 04:05
Forum: Pre-Sales
Topic: OXO Connect Voice Mail
Replies: 0
Views: 77

OXO Connect Voice Mail

Hello,

I tried to find documentation regarding OXO Connect Voice Mail services.
My question: how does e-mail sending work with VM call sample ?
As I know it is needed to apply it with Pimphony Pro, but the detailed description is unknown for me.
Please help to find the appropriate documentation.
by Aquarius!
20 Apr 2018 08:52
Forum: OTMS - OpenTouch Multimedia Services
Topic: OXE with OTMS full sw solution
Replies: 0
Views: 407

OXE with OTMS full sw solution

Hi All,

Is there any experience with OTMS OXE full software solution?
Appreciated welcome if somebody has such a kind of practice.

Regards,
Sándor
by Aquarius!
14 Dec 2017 02:26
Forum: OTBE - OpenTouch Business Edition
Topic: OTBE migration to OXE/OTMS/8770
Replies: 1
Views: 652

OTBE migration to OXE/OTMS/8770

Hello,

Please let me know is there anybody with an experience regarding OTBE migration to OXE-OTMS-8770.
If so I appreciate if it could be shared (Main steps, rollback, etc...)

Regards,
Sándor
by Aquarius!
13 Apr 2017 04:42
Forum: MAIN
Topic: OXE with OTMS and CC Standard Edition
Replies: 3
Views: 828

Re: OXE with OTMS and CC Standard Edition

Yes, indeed the CT user can work continuously after an OTMS installation. Now it is clear having found it in a doc., Standard Offer, Chapter 09.
by Aquarius!
13 Apr 2017 04:42
Forum: MAIN
Topic: OXE with OTMS and CC Standard Edition
Replies: 3
Views: 828

Re: OXE with OTMS and CC Standard Edition

Yes, indeed the CT user can work continuously after an OTMS installation. Now it is clear having found it in a doc., Standard Offer, Chapter 09.
by Aquarius!
13 Apr 2017 02:17
Forum: MAIN
Topic: OXE with OTMS and CC Standard Edition
Replies: 3
Views: 828

OXE with OTMS and CC Standard Edition

Hello,

In case of an OXE equipped with OTMS will the CC Standard Editon application continue to work?

Thanks in advance for an answer.
by Aquarius!
25 Jan 2016 03:39
Forum: CCD / CCS / CCIVR
Topic: CCIVR admin password change
Replies: 0
Views: 480

CCIVR admin password change

Hello, We changed the password for the administrator account on the CCIVR (version 11.2.0.0). The Alcatel A4625 TVK service did not start properly, so we started the procedure as the TG0013 Omnitouch CCIvr Troubleshooting Guide said (page 24). We successfully uninstalled the service, but after that ...
by Aquarius!
15 Sep 2015 03:50
Forum: Usefull commands
Topic: New mgr (?) script
Replies: 9
Views: 3103

Re: New mgr (?) script

Thanks a lot Eliot for your quick reply!
We will try it how does it work.
by Aquarius!
14 Sep 2015 11:13
Forum: Usefull commands
Topic: New mgr (?) script
Replies: 9
Views: 3103

Re: New mgr (?) script

Hi Eliot!

It is great what you mentioned.
But under Appication within mgr it doesn't work.
Do you have any idea how can it be managed fe. an agent logoff command accordingly?

Regards,
Sándor
by Aquarius!
14 May 2015 06:13
Forum: SIP
Topic: SIP licenses are decreasing to 0 after a while in OXE (R10.1.1; J2.603.20)
Replies: 2
Views: 884

Re: SIP licenses are decreasing to 0 after a while in OXE (R10.1.1; J2.603.20)

Thanks Alex. You are right. I have found it in a technical document: crms00456294 customerSite SIP licenses blocked / 1-152246321 OXE receives an INVITE (extGw 12) neqt. The call is sent to CH. OXE receives a CANCEL after 11s, but the neqt is not known from Monitel => ALARM. No release of the "Call"...

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