Search found 18 matches

by gulu
17 Jan 2020 04:22
Forum: Attendant
Topic: 4059IP gives L3 open error while oxe connected behind firewall and DMZ switch
Replies: 2
Views: 4558

4059IP gives L3 open error while oxe connected behind firewall and DMZ switch

Hi All, I have been facing an issue to make 4059 IP in service when the oxe is connected behind a firewall and a DMZ switch . Error is" L3OPEN,I2 protocol init fail" . However it works fine as soon as oxe not behind firewall and DMZ switch. (attaching working and non working topology for b...
by gulu
11 Dec 2019 23:53
Forum: OTMS - OpenTouch Multimedia Services
Topic: POST Installation wizard does not launch after instillation OTMS 2.2.017.009 through ESXi VM
Replies: 4
Views: 4068

Re: POST Installation wizard does not launch after instillation OTMS 2.2.017.009 through ESXi VM

Dear, We found exactly the same problem with OTMS v2.5 wizard doen t launch. please did yu found the solution for that ? Regards in our case we found that otms core was not getting install due to DNS which was not managed , after managing DNS we could able to install core along with boot dvd and af...
by gulu
11 Dec 2019 23:52
Forum: OTMS - OpenTouch Multimedia Services
Topic: POST Installation wizard does not launch after instillation OTMS 2.2.017.009 through ESXi VM
Replies: 4
Views: 4068

Re: POST Installation wizard does not launch after instillation OTMS 2.2.017.009 through ESXi VM

in our case we found that otms core was not getting install due to DNS which was not managed , after managing DNS we could able to install core along with boot dvd and after successful installation post instillation wizard came up.
by gulu
10 Oct 2019 09:37
Forum: OTMC - OpenTouch Message Center
Topic: OTMC-V R2.2 re launch post installation steps
Replies: 6
Views: 13276

Re: OTMC-V R2.2 re launch post installation steps

munzik & Jigareda ,

Pls let us know if you had achieved launching post installation wizard after the OTMS installation through ESXi VM . If yes let us know how as we are also struck , we could able to log in via console after the installation but post installation wizard is not coming up.
by gulu
10 Oct 2019 04:46
Forum: OTMS - OpenTouch Multimedia Services
Topic: POST Installation wizard does not launch after instillation OTMS 2.2.017.009 through ESXi VM
Replies: 4
Views: 4068

POST Installation wizard does not launch after instillation OTMS 2.2.017.009 through ESXi VM

Hi all, We could not filled the post installation parameters in a OTMS We have installed OTMS 2.2.017.009 through ESXI VM . We can connect through SSH connection and also through console but in order to start post installation of OTMS we are not able to get the post instillation wizard. Anybody know...
by gulu
29 Jan 2018 06:52
Forum: Shelf
Topic: OXO LARGE CABINET , CAN IT BE USE FOR OXE
Replies: 1
Views: 3172

OXO LARGE CABINET , CAN IT BE USE FOR OXE

Dear all,

pls let me know if we can use oxo large cabinet for oxe , is there any changes needs to be done in power unit board in the cabinet in order to use in oxe environment .
by gulu
21 Nov 2017 08:02
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Incoming calls to oxo extensions through apa card not ringing
Replies: 3
Views: 2559

Re: Incoming calls to oxo extensions through apa card not ringing

It is working after assigning subscriber list in public numbering plan.

Thank you
by gulu
21 Nov 2017 06:01
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Incoming calls to oxo extensions through apa card not ringing
Replies: 3
Views: 2559

Re: Incoming calls to oxo extensions through apa card not ringing

Hi Enio,

Thanks for reply .
we do not have any attendant group in this customer site .
In public numbering plan , the subscriber list is missing . I have informed our engineer to visit the site to configure the same . will update the result once this is done.
Thank you.
by gulu
21 Nov 2017 04:22
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Incoming calls to oxo extensions through apa card not ringing
Replies: 3
Views: 2559

Incoming calls to oxo extensions through apa card not ringing

Dear all, We have an oxo R10.3 configured with APA8 board , public incoming calls does not ring in defined extension . Extension number is already entered in call dist under External access -List of access . Out going calls are working fine. notes : 1. Both incoming and out going calls were working ...
by gulu
08 Jan 2017 02:34
Forum: Application
Topic: AHL interface between oxe R11.0 and smartel viz TCP have some connection issue
Replies: 0
Views: 2233

AHL interface between oxe R11.0 and smartel viz TCP have some connection issue

Dear All,

AHL interface between oxe R11.0 and smartel viz TCP have some connection issue . Every time we reset oxe through bascul ,the link gets connected but after few hours its gets blocked .

I have attached smartel console screen shot for your reference . Kindly help to sort out the issue .

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