Search found 11 matches

by francophone
15 Jul 2015 01:10
Forum: OXE (Crystal / Common) - System Documentation
Topic: OMS and Dynamc Voice Guides
Replies: 1
Views: 2342

OMS and Dynamc Voice Guides

Hi all, I've had an issue (and still do) with loading Dynamic Voice Guides on an OMS and was wondering if you all have any ideas on it (or had it too!). I cannot assign the voice guides to the OMS. Using hardware is fine GD etc.., its just the OMS that is refused in MGR. OXE 11.0.1 K1.520.32.b OMS 3...
by francophone
19 May 2015 21:22
Forum: OXE (Crystal / Common) - System Documentation
Topic: Maximum of PRA-T1 in Large Rack
Replies: 3
Views: 3198

Re: Maximum of PRA-T1 in Large Rack

The biggest consideration is the amount of DSP's that the GD has in slot 2 0. If you overload it you will see "lack of compressor resources" alarms pop up - which will affect service. You can always add the new T1 - and keep a close on on the Alarm log to see if you have any issues - pendi...
by francophone
15 May 2015 00:08
Forum: My IC Phone
Topic: 8082 - Doesn't start, it keeps reeboting
Replies: 6
Views: 7404

Re: 8082 - Doesn't start, it keeps reeboting

OK, to SSH to the 8082, use the OXE. Did you try the command I had in the last post?

(ON OXE)-> ssh -2 -l admin <ipaddress of 8082>

As the 8082 is booting keep retrying the command (as it only lets you in at a certain stage of the boot cycle)
by francophone
14 May 2015 21:55
Forum: OTBE - OpenTouch Business Edition
Topic: otAdmin is locked
Replies: 7
Views: 11944

Re: otAdmin is locked

Can you login as root? if so - do the below to see the relevant passwords. Be careful now......... [root@opentouch ~]# psql -d CMS -U cms_user -p 5433 CMS=# select login,guipassword from cmsadministrator; ** All accounts and passwords will be displayed. As of OT2.0.000.092 – there should be 7 entries.
by francophone
14 May 2015 19:19
Forum: OXE (Crystal / Common) - System Documentation
Topic: Maximum of PRA-T1 in Large Rack
Replies: 3
Views: 3198

Re: Maximum of PRA-T1 in Large Rack

PRA-T1/2 can go in slots 1-7. Depending on the amount you place in - you will almost certainly need a GA as accommodate the channels to other shelves. Actis is your friend.

Whats the scenario?

Ive attached a screen shot of the of the large cabinet limits
by francophone
14 May 2015 19:10
Forum: My IC Phone
Topic: 8082 - Doesn't start, it keeps reeboting
Replies: 6
Views: 7404

Re: 8082 - Doesn't start, it keeps reeboting

Before starting did you erase cert and settings? It's a good idea, sometimes even with new handsets.

CTL erase

reset flash


Also - if above fails - try to grab the log files off the set. From OXE;

ssh -2 -l admin <ipaddress>

look at the files in /log and var/log
by francophone
07 Mar 2010 17:38
Forum: Trunk Groups
Topic: 'Wrong number' when dialing from OXE to Ericson
Replies: 3
Views: 2939

Looks like the disconnect is coming back from your Ericcsson, which is closing the call down. The OXE is responding to that request. Things to check 1. Using ARS with overlap? i.e Block dialling on OXE.? Discriminator rule with call number of 9 and number of digits = 1. That way the OXE is not waiti...
by francophone
07 Mar 2010 17:17
Forum: Outside World
Topic: Salary Standard in various countries for Engineer
Replies: 20
Views: 12501

Not sure you'll find willing participants to divulge their salary here?? !!

Although like most Technical jobs, salary is based on experience... A degree helps, but not as much as say 5-10 years on that product.
by francophone
02 Mar 2010 20:01
Forum: MAIN
Topic: VG playing when lifting the handset
Replies: 7
Views: 2883

There is a code to turn on or off the voiceguides on each set. Set up a prefix ( if not already created ) Prefix Meanng = Set Features Set Facilities = Voice Guide Listening. Enter this prefix into the phone and it will turn on or off the voiceguide. Note that all voiceguides will be turned off for ...
by francophone
02 Mar 2010 18:49
Forum: CCD / CCS / CCIVR
Topic: IP Phone reboot after the agent logon.
Replies: 8
Views: 3895

Ahh, just remembered - patch 33 on 7.1 fixed it.

T.

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