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by mustafa.ahmad
12 Aug 2020 03:15
Forum: OmniTouch 8440 Messaging Software
Topic: OXE user gives the voice prompt not authorised when dialing the Ext. VM number
Replies: 1
Views: 165

Re: OXE user gives the voice prompt not authorised when dialing the Ext. VM number

If anybody can share the steps to configure the ICS 8440 as External VM to OXE users, that will also be helpful.
I will try to check and isolate the problem .
by mustafa.ahmad
12 Aug 2020 03:13
Forum: Entities
Topic: Entity State Changing
Replies: 4
Views: 545

Re: Entity State Changing

vad wrote:
11 Aug 2020 23:21
mustafa.ahmad wrote:
11 Aug 2020 09:44
If you configure 8038 as Attendant set, then it can change the entity state, otherwise not possible from normal IP phone.
Is it possible to use 8038 (not 8068) as attendant set?
No, sorry i had misunderstood as 8068 .
It will not be possible to change the entity state from 8038
by mustafa.ahmad
11 Aug 2020 09:46
Forum: Shelf
Topic: CS2 bios - hd boot not work
Replies: 8
Views: 1909

Re: CS2 bios - hd boot not work

it is better to give the grubboot ETHER command form root from a working HDD and then load the new release software using PC installer after the reboot of the HDD.

the changing HDD option from BIOS works during the OS loading time, after that it does not work.
by mustafa.ahmad
11 Aug 2020 09:44
Forum: Entities
Topic: Entity State Changing
Replies: 4
Views: 545

Re: Entity State Changing

If you configure 8038 as Attendant set, then it can change the entity state, otherwise not possible from normal IP phone.
by mustafa.ahmad
11 Aug 2020 09:39
Forum: GENERAL
Topic: OXE how to display the same name for whole entity
Replies: 1
Views: 341

Re: OXE how to display the same name for whole entity

I think we can hide the Caller ID being sent, but not very sure if we can transmit the generic name over PSTN. I don't think it is possible.
by mustafa.ahmad
11 Aug 2020 09:32
Forum: OmniTouch 8440 Messaging Software
Topic: OXE user gives the voice prompt not authorised when dialing the Ext. VM number
Replies: 1
Views: 165

OXE user gives the voice prompt not authorised when dialing the Ext. VM number

We have OXE and ICS messaging , previously it was working fine.

Now, when the OX E user dials the external VM dir number , it gives the prompt , the number dialed is not authorised.

In SIP traces , the call fails giving global failure.
by mustafa.ahmad
27 Jul 2020 03:59
Forum: OTMC - OpenTouch Message Center
Topic: Migration from 8440 MS R5 to OTMC R2.5
Replies: 0
Views: 558

Migration from 8440 MS R5 to OTMC R2.5

Hi, We have a running 8440 MS running on Release 5.0 . It is integrated with OXE R12.3 . There were few upgrades in the last few years, but nobody migrated/upgraded the 8440 server. Now, it has stopped working ( Not sure when, but the client has reported it recently ) Presently, our company has supp...
by mustafa.ahmad
10 Dec 2019 05:18
Forum: GENERAL
Topic: OXO - External calls are not ringing on the 4018 IP Phone Randomly
Replies: 1
Views: 966

Re: OXO - External calls are not ringing on the 4018 IP Phone Randomly

Maybe the voice mail answering has limited number of ports ( Eg: 2) . So if you get 3rd call, it does not get connected to the voice message.
by mustafa.ahmad
14 Oct 2019 02:47
Forum: PARTS
Topic: For Sale : OXE Boards
Replies: 6
Views: 2719

Re: For Sale : OXE Boards

No
by mustafa.ahmad
11 Feb 2019 03:12
Forum: PARTS
Topic: For Sale : OXE Boards
Replies: 6
Views: 2719

Re: For Sale : OXE Boards

Yups i have stock of them.

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