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by cavagnaro
21 Mar 2020 01:31
Forum: CCD / CCS / CCIVR
Topic: 3rd Party reporting tools?
Replies: 2
Views: 7055

Re: 3rd Party reporting tools?

You need a CCS Server with a licensed tool from Alcatel that would extract data to a SQL. Ask your vendor
by cavagnaro
21 Mar 2020 01:29
Forum: CSTA
Topic: HTTP interface CSTA 2555 - R12
Replies: 3
Views: 3935

Re: HTTP interface CSTA 2555 - R12

Hi there
No web server configuration, it's always there.
No http anymore, only https.
No 2555 port for CSTA monitoring.
Just punch in https://<OXE_IP_address>/csta_mono/
Thanks
Will try
by cavagnaro
21 Mar 2020 01:28
Forum: Ip Desktop Softphone
Topic: IP Desktop Softphone over VPN
Replies: 19
Views: 3997

Re: IP Desktop Softphone over VPN

Just be sure you are setting up correct ports to be part of your firewall rules.
Check documentation about TCP/UDP ports
by cavagnaro
25 Feb 2020 18:01
Forum: VMWARE
Topic: R12 on Virtual Box
Replies: 19
Views: 11340

Re: R12 on Virtual Box

I'm allways try to be a good jedi-padavan to my master :D regards... May the force be with us always [emoji41] Enviado de meu E6633 usando Tapatalk Chickens and candles used to work better and be more long lasting solutions in a wise combination with a large crystal ball :lol: Lol Lately have been ...
by cavagnaro
25 Feb 2020 17:12
Forum: CSTA
Topic: HTTP interface CSTA 2555 - R12
Replies: 3
Views: 3935

HTTP interface CSTA 2555 - R12

Hi guys,
Been a while...kinda lost OXE track :P
I am trying to access the CSTA HTML interface at port 2555 at a OXE R12 but no luck...also see that Web is no longer possible at netadmin -m > Security...
So...How to enable it?
Any ideas?

Cheers!
by cavagnaro
29 Jul 2019 03:28
Forum: Application
Topic: IP Desktop Softphone Log - CCD events
Replies: 0
Views: 796

IP Desktop Softphone Log - CCD events

Hi guys
Having an issue at customer where basically I need to demonstrate that the agents are doing a manual Ready. Is there any log at the softphone that I could enable to make this happen?
by cavagnaro
29 Jul 2019 02:43
Forum: Application
Topic: CCD objects not displayed on CCSupervision
Replies: 2
Views: 987

Re: CCD objects not displayed on CCSupervision

Was this working before? Can you post a screenshot?
by cavagnaro
20 Feb 2019 08:18
Forum: Ip Desktop Softphone
Topic: IP Softphone creates problem with sound on laptops
Replies: 3
Views: 1010

Re: IP Softphone creates problem with sound on laptops

Are your Windows fully updated?
Which sound card do they have? Have you tried with an USB device?
by cavagnaro
13 Feb 2019 12:16
Forum: OXE (Crystal / Common) - System Documentation
Topic: Drop Calls after 3 minutes
Replies: 13
Views: 2568

Re: Drop Calls after 3 minutes

For outgoing calls there is a timer. Search the forum.
For incoming, no

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