Alcatel Unleashed

Hi All,

Are we able to cancel the voice guide of automated attendant of oxo while using directory no entry guide?

Thank you in advanced but you understand my issue wrong or i couldn't explain enough.
I found the code that i need. Here it is:

AxLine1.ContactDataValue[AxLine1.HandleOfCurrentRecord,'field_name']

Hello all, I have a project with CCO. What my customer want is entegration with their CRM and matching calls with customer ID. So i added a field in calling list table and configured it. When a new call arrives to agent, agent able to see the customer id within the outbound pop-up of the cca. It wor...

I installed on esx VM with changing ethernet MAC address as same as our customer's server to use their license. I have only one customer using MTW and i did it for have a lab in office to answering their sevice requests remotely. It works fine but as i said it's only for lab. No idea how it is work ...

Hi all, I edit invitation email format with changing dictionary.txt file which is in translation zip file. I want to show the code of conference in email. I entered *code* in the text file then i saw code as well in invitation e-mail, but in the calendar appointments email it's not. How can i fix it...

Server is running on windows server 2003
CCS is running on XP and Server 2003. When i get this error, i install CCS two different PCs and both are same.
Also i restarted PBX and Outbound server

PS: system worked properly till i get this error

Hi all, Have a problem about CCS with CCoutbound. When i open the campaign management an error occoured, and i can't see the calling lists, and i can't start campaigns as well. But calling lists are exist in the campaign creation and also database of outbound. Thank you! http://img39.imageshack.us/i...

Hello again!

I installed the server again and it's working properly but there is a little problem again with statistics. The campaign statistics are empty, no records on the report. But Agent per campaign statistics are ok. Do i have to change something?

I guess, i did something wrong during installation. Some of the tables of DB are missing. I'll re-install the server. Thanks anyway!

Hello, I setup CCO to a customer. Everything works well about CCO but when i want to get reports of campaign from CCS, i can not see the campaings. When i go to Statististics -> Excel -> Campaign a warning appears 'no available object(s)' and available campaigns area is empty . What would be wrong?