Search found 23 matches

by jgaadesh
04 Aug 2018 21:53
Forum: OTMS - OpenTouch Multimedia Services
Topic: Not able to Access OTMS WebAdmin Page
Replies: 1
Views: 189

Not able to Access OTMS WebAdmin Page

Hello Guys I am not able to access OTMS WBM page. Still, Auto attendant & Maintainance portal are accessible Please find attached error screenshot (Capture.png) I have checked the otAdmin account status please see below: [otuser@safsv0628 ~]$ psql -U htuser CMS -p 5433 -c "select login,guipassword,...
by jgaadesh
28 May 2018 19:46
Forum: MAIN
Topic: 4635 Voice Mail Time Problem
Replies: 2
Views: 343

Re: 4635 Voice Mail Time Problem

Thanks for your reply.. :wink:
by jgaadesh
26 May 2018 20:48
Forum: MAIN
Topic: 4635 Voice Mail Time Problem
Replies: 2
Views: 343

4635 Voice Mail Time Problem

Dears, I am facing trouble with 4635 Time syncing in Multi domain topology. Here is my network topology: OXE appliance servers + 4635 (VPU5) is located in Sweden with NTP configured. Another media gateway configured in UK - Phone time is showing correct but voice mail time shows incorrect which is s...
by jgaadesh
24 Oct 2017 05:32
Forum: MAIN
Topic: Low Voice quality issue on T1 line (Common hardware)
Replies: 1
Views: 280

Low Voice quality issue on T1 line (Common hardware)

From last couple of weeks we are facing issue with low voice quality on T1 link. We are using common hardware with PRAT1 boards.

find lot of log “incident 1700=protocol errorQ931 ,TYPE 3” in system, is it related to T1 links?
by jgaadesh
19 Oct 2017 08:05
Forum: OTMS - OpenTouch Multimedia Services
Topic: OTMS New installation problem
Replies: 6
Views: 754

Re: OTMS New installation problem

Issue is occurred due to incompatible version of flexlm installed on-site

Compatible version of flexlm has been installed & issue get's resloved

Thanks for your support....
by jgaadesh
16 Oct 2017 08:15
Forum: OTMS - OpenTouch Multimedia Services
Topic: OTMS New installation problem
Replies: 6
Views: 754

Re: OTMS New installation problem

I am able to resolve it by name as well IP address...
by jgaadesh
14 Oct 2017 17:16
Forum: OTMS - OpenTouch Multimedia Services
Topic: OTMS New installation problem
Replies: 6
Views: 754

Re: OTMS New installation problem

oldboy wrote:
14 Oct 2017 16:59
So if you do a nslookup on the OTMS server can you resolve the name of the flexlm server via name and ip address?
I am able to resolve it by name.....
by jgaadesh
14 Oct 2017 16:06
Forum: OTMS - OpenTouch Multimedia Services
Topic: OTMS New installation problem
Replies: 6
Views: 754

OTMS New installation problem

Hi Team, Greetings!!! I have installed new otms server with external flexlmon vmware, however i am facing resolution issue with reverse DNS of flexlm server. I have checked the nslookup with DNS administrator & able to resolve the forward as well as reverse name of flexlm still getting error in chec...
by jgaadesh
04 Sep 2017 11:54
Forum: XML Presentation Server & TAPI Server
Topic: Some users in OXE not able to use XML services on phone
Replies: 1
Views: 2898

Re: Some users in OXE not able to use XML services on phone

Issue was solved after changing some programming code on XML server....

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