Search found 83 matches

by ltatge
20 Jan 2018 13:16
Forum: OTMS - OpenTouch Multimedia Services
Topic: Migration steps from ACS 9.1.0b6586 to OTMS 2.3
Replies: 5
Views: 4543

Re: Migration steps from ACS 9.1.0b6586 to OTMS 2.3

As far as I know there is no Migration path. New install OT and reconfigure.

Regards
by ltatge
21 Nov 2017 03:28
Forum: OTMS - OpenTouch Multimedia Services
Topic: Deployment 8088 deskphone
Replies: 5
Views: 5240

Re: Deployment 8088 deskphone

Doublezero gave the answer...

Check systemdocs step by step and it will work.

Regards
by ltatge
20 Nov 2017 14:43
Forum: MAIN
Topic: ASCE CERTIFICATION QUIZZ
Replies: 4
Views: 6004

Re: ASCE CERTIFICATION QUIZZ

If you took training before or have access to training docs (anual learning subscription) you don‘t have to worry.

No good idea to try without training.
by ltatge
07 Nov 2017 02:24
Forum: System
Topic: release 12.0 with two appliance server and two intip3 as ioip3 boards
Replies: 16
Views: 11836

Re: release 12.0 with two appliance server and two intip3 as ioip3 boards

Did you check cfgUpdate? Number of shelfs, number of trunks...

Regards LT
by ltatge
28 Sep 2017 04:15
Forum: TSAPI
Topic: TAPI 32-64bit
Replies: 5
Views: 8485

Re: TAPI 32-64bit

Hello,

We used TAPI Premium Server, last version available in Businessportal. But there was an issue with 80x8 Premium Desktop Phone. In Knowledge Center in Businessportal is a hotfix for TAPI Premium Server.

Regards
by ltatge
19 Sep 2017 17:24
Forum: OTBE - OpenTouch Business Edition
Topic: OTBE Licenses question
Replies: 5
Views: 6106

Re: OTBE Licenses question

Hi,

Check TG0085, chapter 1.4
In your case OT services are immed down.

Regards LT
by ltatge
13 Sep 2017 05:23
Forum: H323 / Sip
Topic: Problems with SIP on OXO
Replies: 10
Views: 13955

Re: Problems with SIP on OXO

Hi,

Sipgate Trunk is validated by ALE. Search in Businessportal for the SIP-Profile. Works fine...

Regards
by ltatge
08 Sep 2017 11:44
Forum: OmniVista 4760
Topic: I don't know how to edit a multivalued field
Replies: 1
Views: 2468

Re: I don't know how to edit a multivalued field

Some fields in 4760 are read-only. Parameters are elsewhere configured and only shown for info.
Search for system-docs, read a lot and test it out. Or take a training at ALE or ask a ALE-Business Partner to help you.
Difficult without knowledge...

Regards
by ltatge
24 Aug 2017 08:46
Forum: OTMC - OpenTouch Message Center
Topic: OTMC-V No sites found in the selected OT instance
Replies: 6
Views: 6409

Re: OTMC-V No sites found in the selected OT instance

Node name is set during initial netadmin session. It is the same IP as Main Role FQDN.
by ltatge
23 Aug 2017 06:57
Forum: OTMC - OpenTouch Message Center
Topic: OTMC-V No sites found in the selected OT instance
Replies: 6
Views: 6409

Re: OTMC-V No sites found in the selected OT instance

Node FQDN is set during installation of OXE or netadmin -m 15. / Node configuration.

Main role FQDN is set in netadmin -m / 5. Role addressing setup

Regards

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