Alcatel Unleashed

NM it is a software licensing issue. I was told the remaining phone was removed from the system when it in fact had not.

Hi all I have searched and tried a few things but I still cant get this handset to connect to the oxo. We have a spare license, I have set its paramters up to be exactly the same as the other alcatel IP phones, it says its found tftp server, downloads software, same version found etc. but just hangs...

So a few weeks back we upgraded the software on the oxo to ALZAU920/061.001 which solved a number of problems that we were having. We also updated the Omni PCX software to 10.0.13.1a. Everything was working fine a few weeks back, however now when i go back to login to the PBX i get the error in the ...

The problem is that SIP only provides basic functionality. For instance we need to use the directory and to be able to transfer or park calls. Basic SIP licenses in alcatel do not provide this functionality. Therefore teh only option we have is to buy the alcatel equipment, which to my mind is ridic...

THanks again for all your help. He pulled the board out with the PowerPC CPU and showed me the, what looked like an SD card, which i assumed was the flash memory that stored the software to run the system, it was quite near the RAM which looked like a reasonably standard SODIMM stick of memory usual...

Ok i just spoke to the alcatel guy and he says our unit doesnt have an HDD but it has flashed SD. He is saying that we format the RAM install the OXO software from scratch and then reprogram the whole thing. He thinks the database might have become corrupt. Does this sound like a possibility?

Ok i just spoke to the alcatel guy and he says our unit doesnt have an HDD but it has flashed SD. He is saying that we format the RAM install the OXO software from scratch and then reprogram the whole thing. He thinks the database might have become corrupt. Does this sound like a possibility?

I agree, but its not my call! Im trying to get them to move to an asterix system, but penny wise pound foolish. I didnt mean to sound offensive. I do all the IT stuff, and Alcatel PBX is not really my thing, but im learning as i go. Any other ideas where to look? I dont really think the expert docum...

Before i try this, as i know the "experts" will charge us a small fortune, is there anyway to see logs or run some diagnostics to test if this is the case? I sshed into the PBX a few years back, so i will have to look into that again. However when i go the the webapp services and look at t...

on local phones too. There are probably 20 old reflex phones and 3 ip phones, two remote phones are IP phones and the main one at the head office is an IP phone. It reminds me of when a computer is stuck on a memory loop and slowly uses up all the resources eventually bringing everything to a grindi...