Alcatel Unleashed

The Big Red Book has been superseded by " The Essential Guide " to the Genesys Platform. With updates for v8.x, including; orchestration, web services and other new technologies and a complete overhaul of the graphics and layout for easier navigation, it's available as either an ebook or ...

You can now purchase a paperback version of The Big Red Book (A5/234 Pages)..!

At last, something worth putting on your technical bookshelf...

http://www.lulu.com/shop/adam-gill/the- ... 8126.html#

Adam

Hi All, Over the last few months we've been putting some serious effort into getting a dashboard developed to show Genesys seat license usage. The word usage here is important. If you have 1500 licenses but only use 800, there is some serious money being wasted! If you can prove the usage then you c...

Update:

See the whole Genesys Big Book Series, here:

http://www.thebigbookseries.com/

Adam

Hi, Just to let you know about some guides and publications designed to introduce the highlights of Genesys Technologies to ( your ) Senior, IT and Operations management - The Big Red Book series. Currently, there are 6 eBook publications (called "Bite Size"), giving management insights fo...