Search found 25 matches

by KoenC
10 Nov 2018 18:19
Forum: MAIN
Topic: configuring Disa
Replies: 3
Views: 969

Re: configuring Disa

Please note that DISA is a security risk and can be used to hack into your system.
If you read the 'Alcatel-Lucent Enterprise OXO security recommendations,' you'll see it being indicated as a feature which should be deactivated...
just saying... :)

good luck
by KoenC
10 Nov 2018 18:07
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: UAI16 card issue ?
Replies: 2
Views: 399

Re: UAI16 card issue ?

Dear DJ831 * it would be very odd to create a hardware failure on that port, simply by disconnecting the cable, no ??? :) * the configuration of the card and ports is stored in the memory of the PBX, not on the card. So you can swap the hardware * yes, it's hot swappable * power off by clicking on t...
by KoenC
05 Oct 2018 05:48
Forum: 42xx Systems
Topic: Database Backup 4220 / 4200
Replies: 3
Views: 569

Re: Database Backup 4220 / 4200

Try setting up a 32-bit machine... We encountered the same issues when we made the switch to 64-bit machines...

Good luck
by KoenC
26 Sep 2018 10:59
Forum: MAIN
Topic: Not showing full CLI
Replies: 1
Views: 350

Re: Not showing full CLI

If you trace the outgoing SIP call by making a TCP dump, what number is shown in the from field of the SIP headers?
by KoenC
26 Jul 2018 08:57
Forum: Applications
Topic: Statistic Manager don't connect
Replies: 5
Views: 679

Re: Statistic Manager don't connect

What SW release is your PBX running and what SW package of the Statistic Manager are you using? Have you got the license active on the PBX? You can install the application, but if you don't have the license, it won't work. Go to Hardware & Limits > Software Key Features > System Features > check if ...
by KoenC
18 Jun 2018 08:42
Forum: MAIN
Topic: Block Incoming call
Replies: 2
Views: 410

Re: Block Incoming call

Hi Kapil_4596, It's possible to block the call on a provider level, or use Smart Call Routing to reroute the number to a message or disconnect the call. Smart Call Routing is a licensed feature on OXO, so I'd think you better contact your Alcatel partner/integrator. If you already have the license, ...
by KoenC
19 Apr 2018 10:20
Forum: MAIN
Topic: Factory reset 8039 Deskphone
Replies: 2
Views: 258

Re: Factory reset 8039 Deskphone

Hi Shijad, Can you specify your question? What are you trying to do exactly? Because the phone itself goes to factory default if you disconnect it (as it is a digital phone). The 8039 receives its bootfiles from the PBX. So every time you reconnect it to the system, the configuration of that port wi...
by KoenC
19 Apr 2018 10:11
Forum: MAIN
Topic: System Software Key Duration
Replies: 2
Views: 329

Re: System Software Key Duration

Hi Chase, This is the duration of your 'Software Agreement'. When buying the system, you also bought 'Software Agreement,' which gives you the right for ALE Support and Minor and Major updates during that period. This support and updates will be provided through your Alcatel partner. If you do not r...
by KoenC
05 Apr 2018 05:05
Forum: MAIN
Topic: Upgrade path OXO
Replies: 8
Views: 917

Re: Upgrade path OXO

You can re-use some of it's hardware and pretend it's an upgrade, but previous acquired licenses like MLAA, ACD, etc. will be gone if you quote it in Actis (Alcatel quoting tool). If you buy all these licenses with the upgrade, the end users will never now it's a new system and not an upgrade, but i...
by KoenC
04 Apr 2018 08:28
Forum: MAIN
Topic: Upgrade path OXO
Replies: 8
Views: 917

Re: Upgrade path OXO

Hi Xamuko, R6 is already a long time 'end of support...' However, you can still update your Oxo to a newer (minor update) firmware: R 610/052.001 Maybe this could solve your issues. Just upload the firmware and reset the PBX by your OMC application. There are no more possibilities to upgrade your PB...

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