Search found 29 matches

by Tenna
31 May 2016 17:57
Forum: 4760
Topic: OXE Uptime Reports
Replies: 2
Views: 1839

OXE Uptime Reports

Hi Everyone

Please if you can tell me if there is any way in which we can get the following information out of the Omni Vista 4760.

1. OXE System Uptime Hours
2. OXE System Downtime Hours
3. ISDN DownTime Hours.

Regards

Tenna
by Tenna
22 May 2016 22:59
Forum: OTMS - OpenTouch Multimedia Services
Topic: OTMS Video Conferencing and Multicasts
Replies: 0
Views: 1049

OTMS Video Conferencing and Multicasts

Hello team

Please if you can let me know if the OTMS Video Conferencing and Multicasts work well. For example if we have 8 participants in the Video Conference and the active participant will be multicast to the other 7 participants.

Would this be possible.

Regards

Tenna
by Tenna
22 May 2016 21:51
Forum: Voicemail (46x5)
Topic: Number of Ports - 4635H
Replies: 1
Views: 896

Number of Ports - 4635H

Hi everyone Please if you can tell me how to determine the number of ports on the 4635H Voicemail. I want to check how many ports we have so that we can cross check on the number of licenses that will be migrated to Open Touch Message Center or the Open Touch Voice Mail. We have about 2400 Users on ...
by Tenna
26 Apr 2016 17:30
Forum: Application
Topic: 4635H
Replies: 5
Views: 1636

Re: 4635H

Hi guys. I got the Voice Guide : Dial ** to access Voicemail".

Do you people know of any other Analog Phone brands apart from CETIS, Atlinks, Bittel that works well with OXE. These will be the business phones.

Regards

Ravneel
by Tenna
24 Apr 2016 23:42
Forum: Application
Topic: 4635H
Replies: 5
Views: 1636

4635H

Hi guys We have a 4635H Voicemail. When messages are dropped on in the mailbox, we notice the following. 1. Analog Extensions - There isn't any indication on the MWI Lamp that there is new message on the mailbox. User does not know that there is new message. 2. Digital Extensions - 40x9/80x9 - The M...
by Tenna
10 Apr 2016 19:45
Forum: OpenTouch Conversation
Topic: Open Touch Mobility
Replies: 4
Views: 2315

Open Touch Mobility

Hi guys. We have a OXE network with crystal hardware all across. We want to introduce Mobility in the network where, the Users with Smart Phone will be able to connect back to the Extensions in the Office when they are out of office especially traveling. So this would mean that if they have WiFi or ...
by Tenna
16 Mar 2016 22:55
Forum: Specific Telephone Services
Topic: Conference Bridge with Password
Replies: 0
Views: 1070

Conference Bridge with Password

Hi. Please if you can guide me on this. Can we setup a Meet-Me-Conference in the following manner. 1. The Users dial a Conference Pilot Number For example, 50000, when dialing from the office extension or when they dial from outside, they dial a Direct Inward Dialing number For example 999999888888,...
by Tenna
16 Mar 2016 22:49
Forum: Specific Telephone Services
Topic: Mastered Conference
Replies: 1
Views: 1365

Mastered Conference

Hi. We have the Mastered Conference License for up to 29 parties but i noticed that on the when we manually add the conference participants, it can't go more that 6. Then I check the N Conference Modularity, it was 7, so I increase it to 15. But again when i test, only 6 participant can conference a...
by Tenna
07 Mar 2016 15:52
Forum: CCD / CCS / CCIVR
Topic: CCD Agent does not ring.
Replies: 2
Views: 887

CCD Agent does not ring.

Hi, I have a CCD agent that does not ring when called. There is just visual display. But when we log off the agent and call the station directly, it rings.

Only happens on one agent id, rest of them are fine.

Please if you can assist.

Regards

Tenna
by Tenna
04 Feb 2016 14:35
Forum: 4760
Topic: Report for Incoming Call
Replies: 2
Views: 990

Re: Report for Incoming Call

Hi guys. I went to Accounts and selected the extension number. Under Records I could see the different calls - Both Outgoing and Incoming - PSTN. Please if someone can tell me if I want to see the total call leg how can i do it. For example a PSTN Incoming call came on the operator A1000, then trans...

Go to advanced search