Search found 20 matches

by TDV
27 Jul 2016 09:28
Forum: MAIN
Topic: Maximum Number of Entities
Replies: 5
Views: 4038

Maximum Number of Entities

Hi,

Is there a limit to the number of entities?
by TDV
05 Jul 2016 07:58
Forum: Entities
Topic: Attendant Group outgoing DDI
Replies: 5
Views: 6605

Re: Attendant Group outgoing DDI

Hi Vikas,

Yes still looking for a solution. At the moment both send out a different DDI which is no good because we just want our customers to see and know one number.

cheers
by TDV
07 Jun 2016 08:56
Forum: OXE (Crystal / Common) - System Documentation
Topic: OT - VOice Mail usage
Replies: 0
Views: 2768

OT - VOice Mail usage

Hi,
We have OT 2.0 and are regularly running out of voicemail licenses. We do suspect that lots of users haven"t initialised their voicemail.

Is there a way to identify these unused voicemailboxes so we can optimise our Voicemail license.?
by TDV
27 May 2016 05:28
Forum: Entities
Topic: Attendant Group outgoing DDI
Replies: 5
Views: 6605

Attendant Group outgoing DDI

Hi, I have an attendant setup with 1 group and 2 attendant sets. When calling from the attendant sets I get the PRA number on my mobile Phone. If I create an indivitual attendant call prefix it shows that number. But I want to show the group number when calling external from BOTH attendant sets. I h...
by TDV
26 Apr 2016 11:01
Forum: MAIN
Topic: Attendant Assistant 8068
Replies: 0
Views: 2065

Attendant Assistant 8068

Hi, I have an attendant setup with 1 8068 device as attendant set. In case of overload I want colleagues (which have 8028 devices) to be able to assist as Attendant Assistent. But when tring to configure them I get "this type of key does not exist for this type of set". I've read on the fo...
by TDV
13 Apr 2016 05:03
Forum: MAIN
Topic: OXE R11 User Portal
Replies: 0
Views: 2025

OXE R11 User Portal

Hi all,

Do you know if there is a solution that allows a user to change his forward and other small settings via some kind of portal? Like the Cisco CM User portal.
We currently use DISA but the users find this to complex to use...
by TDV
05 Feb 2016 08:57
Forum: System
Topic: Free Directory Numbers showing used numbers
Replies: 0
Views: 2313

Free Directory Numbers showing used numbers

Hi, We have a setup with 2 R8 nodes and 1 R11 node which are interconnected. We are migrating the two old nodes to the new R11 node. At the moment we need to check the free numbers list on all nodes to find out which number is free? I would like to consolidate this on the new node so I defined all N...
by TDV
24 Nov 2015 10:49
Forum: Users
Topic: Only allow incoming calls
Replies: 3
Views: 2486

Re: Only allow incoming calls

Specialized incoming is what I needed :-)

Thx for your feedback!
by TDV
24 Nov 2015 03:24
Forum: Users
Topic: Only allow incoming calls
Replies: 3
Views: 2486

Only allow incoming calls

For one of our customers we need some phones that can only RECEIVE calls. These phones are 2 be used by customers at a front desk where the receptionist passes calls to that set. So for example a vistor wants to talk to a person of our company. The receptionist calls that person, when the person res...
by TDV
24 Sep 2015 06:45
Forum: Groups
Topic: Overflow to Voicemail
Replies: 2
Views: 5198

Re: Overflow to Voicemail

Hi Vlad. Thx!
It was idd set to 0.
Adapted it and now it works!

thanks a lot for your quick response!

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