Alcatel Unleashed

Hi,

now i am designing Hotel solution that contains OXE system, guestroom bedside phone is 8008 and 8018 as IP phone (NOE), however i need your experience if they can be work as guest IP phone with using NOE.

open it, open the file and choose import/export, then data type "oxo actis". choose the path and name for the file and click export on the right... sir, i did the following steps, so correct me if i was wrong: - on OMC (offline)->File -> backup -> restore -> select the .cdb file. - on OMC...

alexeik wrote: ↑27 Sep 2017 06:07 you cannot convert it, you can open the cdb with omc, and export the .oxo

So how can i do it on OMC?

So how can i do it on OMC?

Hi,

i got .cdb files for OXO systems, i need to know how to convert them to .oxo files?

cavagnaro wrote:Tsapi not
Otcc neither

Genesys do has that but is not part of Ale anymore



Enviado de meu E6633 usando Tapatalk

what about TAPI is it support SOAP ?

Hi, i have solution that depends on CTI architecture, it includes OTCC SE and Crystal OXE. however customer requirement for his CTI 3rd party application interface is SOAP/REST as his following message as reply to include TSAPI or TAPI: "We only need to be notified when the Agent answer a call ...

The CCAgent is a CTI Software for use of agents, since normal CTI-Software can't control a CCD-Agent. The CCAgent also allows to change the status of an agent. So you would need either a hardware phone or an IP Desktop Softphone with the correct license. It depends on what you want to achieve. If y...

in other words, does CCA Softphone agents is independent application with its own phone set on PC, or it is just agent SW for handling his functions and need add-on phone. kindly check the following snapshot from ACTIS help: "CCagent The CCagent is a PC based application for the agents. The CCA...

OK, what about the CCA Softphone agents, is it the same as IP Agent Softphone or both should be combine?

if i choose CCA Softphone agents license, does it work as phone set for the agents or i should opt IP Agent Softphone to enable OTCC SE agents do their call replies?