Alcatel Unleashed

Hi All hope everyone is well? i have a scenario whereby a OXO has a SIP account registered with 4x DDI's the issue im having is that when any of the the extensions make a call, it shows the right number... the full number eg: 2787 *** **** when the switchboard calls however... it only shows the firs...

Hi All hope everyone is well? i have a unique request from a client with an OXO running the latest release10.3 he would like to know if it is possible to enter an account code before a call can be answered.... for reasons as follows. Example: a user Bob for example is sitting at extension 2033 (not ...

Hi All hope everyone is well? Just query I have regarding an OXO release 10.3 where the VOIP provider is passing blame to the PBX whereby if a call is made, after 15 min on the dot, the call disconnects... this is happening on all extension and not just a few. there are no OCD limits specified on an...

sorry about this

I have changed it under the voice processing\general parameters tab
but I cannot find the menu on the phone itself

many thx

Hi Thx for this

not to sound silly, where are these options under OMC... I cannot find them

Hi All. on the OXO Connect Release R022_031... is it possible to remove the prompting of the password when wanting to check a "missed call" I have a client that doesn't make use of the VM, so no extension has actually got VM.. but the system still prompts you to enter the password, even if...

Hi All please could someone kindly assist me. for OXO Release 10.3 I have a client who has now decided to get 2x VOIP numbers with a DDI range attached to each. e.g. 011 840 1600-1699 and 011 841 1700-1799 I've only been able to setup the one range because in the installation number one can only set...

Hi All

hope everyone is well?

I would just like to know if there is a resolve to the 8001 and 8012 series of phone showing the PBX main IP address and not the extension number when calling.

Thanks

regards
Andy

Hi All

is there a way to block a specific number that is calling a specific DDI on the system ?
I know this can be done if the ACD software is installed via the smart call routing, but is there a way to do it if the ACD software is not installed.

Thanks

Regards
Andy