Alcatel Unleashed

Thank you tot3nkopf, I will try to contact Verint.

Hi, I have a question would need your guys help. We are using Verint and Genesys with Alcatel system Omni4760 to record our voice recordings, which works fine, but for some security reasons We need to "mute" recording when our client say their credit card id. Is it possible to do that? Ple...

Hi oldboy,

Yes really thanks, finally our vendor admit it's their problem and they have resolve this for us, but I will still try to find out the configure you mention to prepare for next unknown time impact again..

Thanks oldboy!

Hi oldboy,

I am sorry, could you please tell me where I can check this?

Hi, We are experiencing a very strange issue, some of our DID numbers(e.x 408-702-1113) are encountering busy tone all the time, but some are working well. We have contacted our local telecom vendor and they said it could be our internal issue. So my problem is, how could we do self check the PBX wh...

Hi

can somebody sent this to me please, the link seems not working...

Best Regards

Thank you Vad and tot3nkopf!

The issue has been resolved, I've tried bascul command on each CPU, and then the time correct on our ip phones!

Thanks for all the help!!

Hi Vad,

Thank you, I am in! and have checked the time zone, however it is correct, my problem is, when system show for example, 09:34:10, our ip phone will show 08:34:10... I have no idea what is going on, ip touch 4038, any suggestion is appreciated.

bast regards,

I was trying to change from here, but it seems not the swinst password....

Hi Vad,

Thanks again! I was trying to enter in swinst, it asked me the password, but I don't have it or missed, is there anyway I can change it?

Thanks!