Search found 45 matches

by bwen
15 Jun 2020 05:56
Forum: Attendant
Topic: Binding card 4059 IP
Replies: 2
Views: 4172

Binding card 4059 IP

Hello, We have a problem with 4059 IP installation on W10. Error msg is : L3OPEN open end of timeout Computer has ethernet card, wifi card and bluetooth card. When I desactivate BT card, the error message is L3OPEN protocol init failed, so I can but conclude it tries to communicate through BT card h...
by bwen
26 Nov 2019 06:41
Forum: SIP
Topic: Display Name on trunk
Replies: 16
Views: 10096

Re: Display Name on trunk

Ok now its fixed on both ways.
"P-Asserted-ID in Calling Number" had to be to false for this last problem.

ty
by bwen
22 Nov 2019 11:51
Forum: SIP
Topic: Display Name on trunk
Replies: 16
Views: 10096

Re: Display Name on trunk

Hello Haroun, Sorry i dont understand what you ask. Problem is solved from oxe to xivo but now i have the problem from xivo to oxe... it doesn't display the trunk name but only the called number with no name, i check trace on xivo and oxe doesn't seem to send PAI to xivo when there is an incoming ca...
by bwen
18 Nov 2019 09:19
Forum: SIP
Topic: Display Name on trunk
Replies: 16
Views: 10096

Re: Display Name on trunk

Problem solved! I had to set "PAI" instead of "yes" in the xivo trunk configuration "send remote party ID" and now this is what i receive on oXE: "P-Asserted-Identity: "Delphine D" <sip:728@xxxx>" and "Delphine D" is well displayed on calle...
by bwen
14 Nov 2019 10:17
Forum: SIP
Topic: Display Name on trunk
Replies: 16
Views: 10096

Re: Display Name on trunk

Hello, I "reopen" this topic 3 years after but my problem is still here, when i call from xivo to oxe, there is no problem, but from oxe to xivo, only the TG name is diplayed on the caller phone. I have motortrace 9 the call and xivo send well the remote party ID (Remote-Party-ID: "De...
by bwen
12 Sep 2019 06:18
Forum: Attendant
Topic: Don't replace callerID on blind transfert through ABC trunk
Replies: 0
Views: 2258

Don't replace callerID on blind transfert through ABC trunk

Hello, We have an Oxe alcatel R12.1 and an asterisk. when I blind transfer a call from asterisk server to the OXE through the ABC-F trunk, "pass A200" is displayed as caller name on the attendant 4059 GUI (A200 is the attendant group), it replace the forced callerID(name) I set before in a...
by bwen
12 Aug 2019 09:40
Forum: Attendant
Topic: Retrieve number of waiting calls on attendant switchboard
Replies: 1
Views: 1886

Re: Retrieve number of waiting calls on attendant switchboard

I found the solution: I extract the values from opstat command and export the value in a file on the asterisk server.
by bwen
09 Aug 2019 10:16
Forum: Attendant
Topic: 4059 IP Attendant SBC SESSION-L3OPEN message
Replies: 7
Views: 10279

Re: 4059 IP Attendant SBC SESSION-L3OPEN message

Hello, I had the same problem, because I had several network interfaces, is it you case? In my case, entering regedit -> HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / services / Tcpip / Linkage Verify that the BIND file with the MAC address of the network card as the first position, we can see i...
by bwen
06 Aug 2019 05:20
Forum: Attendant
Topic: Retrieve number of waiting calls on attendant switchboard
Replies: 1
Views: 1886

Retrieve number of waiting calls on attendant switchboard

Hello,

I have an OXE R12 trunked with a xivo (asterisk). My IVR is managed by xivo and forwards calls to Oxe. Is there a way to retrieve number of waiting calls on attendant switchboard from Oxe in Xivo please?

Ty
Regards
by bwen
16 Jan 2019 11:29
Forum: Entities
Topic: Overflow to attendant group
Replies: 3
Views: 5027

Re: Overflow to attendant group

I have set an UA virtual always forwarding to the attendant and put this number in overflow routing No on the entity, but there is no overflow, timer is set to 6. How can i for example manage an overflow on entity when there is more than 2 simultaneous call on the DID number?

Thank you
regards

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