Search found 160 matches

by junoooni
21 Mar 2022 09:06
Forum: Hotel / Hospital
Topic: OXE Inter-Guest Calling Restriction
Replies: 0
Views: 1548

OXE Inter-Guest Calling Restriction

Hi Experts I have OXE Purple R100 configured in Guest Management mode.... Customer have a requirement where guest room to guest room call should be allowed only during day time, for example, one guest can call other guest from 07:00AM to 11:00PM but any call between guest rooms between 11:00PM to 07...
by junoooni
17 Feb 2022 08:27
Forum: Hotel mode
Topic: OXO Connect with Opera PMS
Replies: 2
Views: 2493

OXO Connect with Opera PMS

Hi experts

I have OXO connect R5 which need to integrate with Opera PMS to achieve name update, bar/unbar, and metering

I have installed OLD but can’t find options to assign Opera IP and port to start communication.

Any help please
by junoooni
03 Feb 2022 02:51
Forum: Voice Guides
Topic: Callback Request Voice Guide replace with Dial Tone
Replies: 0
Views: 1382

Callback Request Voice Guide replace with Dial Tone

Hi Experts I have an OXE configured in Guest Management and integrated with voicemail solution which provide MWI on and off through AHL messages. For this, to work, we have to add Message Deposit Box no. under Hotel. Everything seems to work fine, only issue is, if we leave a voicemail message, MWI ...
by junoooni
11 Jan 2022 01:20
Forum: OmniVista 8770
Topic: OV8770 Alarms for PSU
Replies: 3
Views: 2346

Re: OV8770 Alarms for PSU

Thanks Frank for the information... What i need to know if OV8770 can send email alert to Office 365?
by junoooni
17 Oct 2021 09:00
Forum: Pre-Sales
Topic: Alcatel Data @ Edge & TOR with Cisco at Core
Replies: 0
Views: 1600

Alcatel Data @ Edge & TOR with Cisco at Core

Hi Data Experts Have any of you come across where any customer is using Cisco as Core Switch (New Catalyst 9000 Product line) with Alcatel OmniSwitch (mix of 6900 as TOR and 6350 and 6450 as Edge)? Is there any complication or interoperability issue with Cisco at core? Any issue where Cisco try to e...
by junoooni
25 Mar 2021 08:40
Forum: OmniVista 8770
Topic: OV8770 Alarms for PSU
Replies: 3
Views: 2346

OV8770 Alarms for PSU

Hi experts I have a customer with few remote crystal cabinets which are connected to batteries to provide backup in case of power failure. There had been an incident where power went out and cabinets moved to batteries and then eventually batteries drained and cabinets shut down. Can we achieve any ...
by junoooni
31 Jan 2021 14:25
Forum: CCD / CCS / CCIVR
Topic: Abandoned Calls Timer
Replies: 4
Views: 2928

Re: Abandoned Calls Timer

By the way, isn’t there any parameter where we can define which calls to conider as abandons?
by junoooni
31 Jan 2021 14:23
Forum: CCD / CCS / CCIVR
Topic: Abandoned Calls Timer
Replies: 4
Views: 2928

Re: Abandoned Calls Timer

Thanks knightrider, let me give it a try tomorrow
by junoooni
31 Jan 2021 06:08
Forum: CCD / CCS / CCIVR
Topic: Abandoned Calls Timer
Replies: 4
Views: 2928

Abandoned Calls Timer

Hi Experts Is there any possibility to manage CCS / Soft Panel manager to ignore the calls abandoned before 5 seconds? I have a CCD Setup where more than 80% of abandoned calls are the ones which are abandoned before 5 seconds and supervisor want to overlook those calls. Problem is, on Soft Panel Ma...
by junoooni
26 Jan 2021 10:40
Forum: Translator
Topic: Incoming DID Calls to Operator
Replies: 5
Views: 4001

Re: Incoming DID Calls to Operator

How exactly to do that? And where it will be assigned?

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