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by tot3nkopf
12 Oct 2018 18:40
Forum: MAIN
Topic: Verint IP Voice Recording and Alcatel PBX with IP Touch 4038
Replies: 2
Views: 117

Re: Verint IP Voice Recording and Alcatel PBX with IP Touch 4038

Verint should support pause/start recording. Maybe they have a GUI client? (NICE has one) To have it on the phone or on Genesys Workspace this requires web services integration usually (NICE had this in the past with Alcatel phones for instance/ never heard about out of the box with Genesys) You sho...
by tot3nkopf
03 Oct 2018 05:49
Forum: MAIN
Topic: Duplication error after TAPI premium server setup
Replies: 2
Views: 167

Re: Duplication error after TAPI premium server setup

Do a mastercopy on st-by cpu. Your errors are not related to CSTA.
If you have spacial redundancy both main IPs should be addressed if the application allows this.
by tot3nkopf
11 Sep 2018 15:41
Forum: MAIN
Topic: DOD with different PRI in oxo
Replies: 1
Views: 375

Re: DOD with different PRI in oxo

Different options. Easiest maybe one declared as private one as public if taxation is not an issue. Priv/pub numbering plans need to be configured in accordance.
by tot3nkopf
11 Sep 2018 15:25
Forum: H323 / IP / Pimphony
Topic: Pimphony / Central Services do not exist / failed to connect to PCX / internal error
Replies: 1
Views: 425

Re: Pimphony / Central Services do not exist / failed to connect to PCX / internal error

Blackout may mean that you lost your HDD or flash (check if recognized in CPU hw) or switch from one partition to another (may explain also the license key reduction - one sw with some sw key on one partition some other on the other partition - you can do a manual swap)
by tot3nkopf
11 Sep 2018 15:20
Forum: OXO - System Documentation
Topic: i Can not config OXO connect with PNM R2 to trunk
Replies: 3
Views: 629

Re: i Can not config OXO connect with PNM R2 to trunk

Thre is a TC describing PCM R2 installation on OXO. try to find it on ABPS. From what I remember I need to agree with VAD as it is a pretty "blind" operation (from tracing perspective).
by tot3nkopf
11 Sep 2018 15:17
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Problem with serial connection
Replies: 1
Views: 201

Re: Problem with serial connection

For Cisco cable you need to cut it and reverse crimp an RJ45.
by tot3nkopf
11 Sep 2018 15:14
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Supervision Volume
Replies: 2
Views: 395

Re: Supervision Volume

Yes. Check noteworthy addresses. (TC)
by tot3nkopf
11 Sep 2018 15:01
Forum: OXE (Crystal / Common) - System Documentation
Topic: 8088 noe mode with video
Replies: 3
Views: 350

Re: 8088 noe mode with video

Maybe using NOE encapsulation in SIP mode? I do not know if this is still possible (and I have never tested it).
by tot3nkopf
11 Sep 2018 14:45
Forum: MAIN
Topic: BackTrace on Main CPU
Replies: 2
Views: 363

Re: BackTrace on Main CPU

Mastercopy performed before initial bascul?
by tot3nkopf
11 Sep 2018 14:44
Forum: MAIN
Topic: AudioCode MP112 on OXE
Replies: 1
Views: 225

Re: AudioCode MP112 on OXE

Check the interworking reports on ABPS. MP112 IWR is available.

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