Alcatel Unleashed

Hi everybody,

We solved the problem deleting the extension in the PABX and create another as the same. It worked here and could transfer calls normally.

Thank you all that tried to help me. God bless you.

Best regards.

It's all released. I have tested the transferring to the set and realise that seems like other sets can not transferr to it. Let's pretend there are 2 sets: 100 and 101 (this one is the 8001 having problem). The 100 receive a call then call to 101, 101 answer, 100 transfer the call, but 101 still &q...

Hi everyone, there is an especific 8001G that don't receive any transfer, independs from where, an analogic set, digital set or even another 8001G. When try to transfer to the set don't rings and then the caller listen to the occupied tone, but when try to just call to this extension it rings and ca...

Hi,

have you turned off/stopped the WinDefender? Antivirus? Firewall? These thing use to prevent the execution of some software like IpDeskphone, Pimphony, etc.

Hi, everybody! in a custumer the people have to try more than 2 times to make a call through a PCM-R2 even with all the 30 chanels free and released by the telephony company. When they try to make a call listen to the inaccess tone and have to try again and again till get to complete the call. I've ...

fery_s wrote: ↑21 Jan 2019 07:11 "I know that OXE only uses the G729_20 codec and I realise the following things"
who said this? depends on your configuration and your licenses it may be G711, G723 or G729.

Oh, sorry. Here we use just G729_20 in our OXE clients.

H323, SIP, traces? We're using SIP. I did the trace in .pcap format and the unleashed doesn't accept this format to attach here is the link to dowload the latest trace i did, if you want. In the 2 first packets It was using G711_20 as a test. The next 2 was G729_30. The remaining are using G729_20.

Hi guys, i have a client that has an OXE and an OXO with a problem in the voip calls, even been a p2p connection. I know that OXE only uses the G729_20 codec and I realise the following things: - If i select the same codec (G729_20) on OXO when calling and answering OXE the OXO ends the call automat...

I have oppened a service quest on Alcatel support to solve this, but they don't support old releases anymore.

Now we're thinking about update the client's pbx. We'll find out a way to solve this.

Thank you all that tried to help me!

Isaac

Hello,

I have the same incident. If anyone have information about this I'll be glad to know.

Thanks