Search found 47 matches

by rkraehen
26 Aug 2022 09:21
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: dbadapter
Replies: 1
Views: 1171

Re: dbadapter

It's available on the ALE Myportal, you need to be an recognized business partner to access to it
by rkraehen
26 Aug 2022 08:48
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Setting Date and Time PBX and SIP 8008
Replies: 1
Views: 1353

Re: Setting Date and Time PBX and SIP 8008

Hi, you can setup the NTP server on the PBX side in "System Miscellaneous/Set PCX Date... Note that this menu is only visible when you are online with the PBX
by rkraehen
06 Dec 2021 08:50
Forum: Pre-Sales
Topic: 8262 man down service
Replies: 1
Views: 1922

Re: 8262 man down service

Yes, you can choose in 8262 alarm settings, for man down, to call an internal or external nb. By default the call is launched after 30 seconds
by rkraehen
12 Aug 2021 10:11
Forum: Applications
Topic: PM 5 Software for OXO R310/20.4
Replies: 1
Views: 2372

Re: PM 5 Software for OXO R310/20.4

You need OMC software
by rkraehen
12 Aug 2021 10:08
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Factory Reset Alcatel OmniPCX Office Devices
Replies: 2
Views: 4323

Re: Factory Reset Alcatel OmniPCX Office Devices

If the password is incorrect you will get a "...wrong password" error message. Check your PC network parameters and use a recent OMC or at least one matching the same release date as the SW installed on the PBX. Then go to "System Miscellaneous/System Reset" an make a cold reset ...
by rkraehen
12 Aug 2021 09:39
Forum: OXO - System Documentation
Topic: System Manuals
Replies: 1
Views: 3142

Re: System Manuals

Try the F1 key for contextual help. System Expert documentation is available on the Business Portal for certified ALE partners
by rkraehen
12 Aug 2021 09:35
Forum: OXO - System Documentation
Topic: Group call pickup.
Replies: 1
Views: 2036

Re: Group call pickup.

You normally have 4 "Pick Up" entries in the "Internal Numbering Pan" list. The one with base 3 is the one used for "Grp.Call" pickup. You can add a line or modify the Start/End values.
by rkraehen
12 Aug 2021 09:16
Forum: OXO - System Documentation
Topic: OXO with two DID prefix
Replies: 1
Views: 1837

Re: OXO with two DID prefix

In the OMC tool go to Numbering/Public numbering plan and for a subscriber edit the Start/End fields xDigits public nb. range. It is possible to set specific dialing plans whose base do not vary by more than 4 digits and whose Start and End fields can contain up to 8 digits. You might also have to c...
by rkraehen
12 Aug 2021 09:02
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Handset Firmware download
Replies: 1
Views: 1699

Re: Handset Firmware download

You probably need to contact a certified Alcatel-Lucent Enterprise business partner. The Premium Deskphones 80x8s firmwares are automatically updated by installing a new minor/major SW release on the PBX. A manual update of the set is also possible but you need an ALE BP Portal access.
by rkraehen
24 Jun 2020 03:37
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Call forwarding help
Replies: 1
Views: 2372

Re: Call forwarding help

Hi, you have to check what type of call you are forwarding (operator, group, dynamic routing or personal DDI). It will not be same type of forwarding method or key

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