Search found 76 matches

by mejust
08 Nov 2021 10:23
Forum: CCD / CCS / CCIVR
Topic: An Agent can't transfer calls to and Internal User and Vice Versa
Replies: 0
Views: 1389

An Agent can't transfer calls to and Internal User and Vice Versa

Hello Guys PBX: Omnicpcx Enterprise R:9.0 with CCD integrated. I need my agents to transfer calls from the call center to an internal user, can someone help me how to accomplish this. It should be direct I reckon. Also is it possible to call an agent directly instead of calling the Pilot ? Thanks in...
by mejust
23 Jan 2020 09:35
Forum: Inter-Node Links
Topic: Call Overflow VPN Cost
Replies: 1
Views: 6735

Call Overflow VPN Cost

Hi Guys We have a few sites interconnected through ABC Hybird lyncs and we also use reduced call costing . Example : Node A is in France and Node B UK . When Uk calls a french number the call goes through the ABC Link to France and uses the sites trunk for external calls. The problem is now Node C n...
by mejust
09 Dec 2019 06:29
Forum: Software Loading
Topic: Oxe and external voice mail server Upgrade Steps
Replies: 1
Views: 6485

Re: Oxe and external voice mail server Upgrade Steps

Well Guys Looks like nobody was able to help here. After a good fight and looking through Alcatels Knowlege base . Here is the solution : 1. Make backup of all 4645 data on CS. 2. Load 4645 CS with new SW. 3. Run netadmin on 4645 CS. 4. Create EVA_ONLY in /usr3/mao 5. Start main CS. 6. Restore 4645 ...
by mejust
09 Dec 2019 06:28
Forum: MAIN
Topic: External Voice Mail Server HP DL320 G8 Upgrade.
Replies: 1
Views: 1920

Re: External Voice Mail Server HP DL320 G8 Upgrade.

Well Guys Looks like nobody was able to help here. After a good fight and looking through Alcatels Knowlege base . Here is the solution : 1. Make backup of all 4645 data on CS. 2. Load 4645 CS with new SW. 3. Run netadmin on 4645 CS. 4. Create EVA_ONLY in /usr3/mao 5. Start main CS. 6. Restore 4645 ...
by mejust
22 Nov 2019 05:21
Forum: MAIN
Topic: External Voice Mail Server HP DL320 G8 Upgrade.
Replies: 1
Views: 1920

External Voice Mail Server HP DL320 G8 Upgrade.

Hi Guys I am upgrading a OXE and an external voice mail server HP DL320 G8 from 11.2 to 12.3. My worries is regarding the external voice mail server . Can somebody give me the steps.  After upgrading the OXE and the server how do i get them to syncronize again ? Maintaining the same database. As you...
by mejust
21 Nov 2019 17:46
Forum: Software Loading
Topic: Oxe and external voice mail server Upgrade Steps
Replies: 1
Views: 6485

Oxe and external voice mail server Upgrade Steps

Hi Guys I am upgrading a Oxe and an external voice mail server HP DL320 G8 from 11.2 to 12.3. My worries is regarding the external voice mail server . Can somebody give me the steps. After upgrading the OXe and the server how do i get them to syncronize again ? Maintaining the same database. As you ...
by mejust
25 Apr 2019 13:25
Forum: Users
Topic: Unable to delete particular user
Replies: 2
Views: 4798

Re: Unable to delete particular user

I got the same problem
tried everything
by mejust
20 Aug 2018 06:08
Forum: Boards
Topic: CPU6 ETH0 problem eth0: Transmit timed out
Replies: 3
Views: 5144

Re: CPU6 ETH0 problem eth0: Transmit timed out

Hey VAD, no there is no duplicated CPU , I have only one CPU onsite , we switched CPU´s and using the same HDD , and for now it is working fine .
I think It´s a problem on the Board .
by mejust
14 Aug 2018 13:34
Forum: Boards
Topic: CPU6 ETH0 problem eth0: Transmit timed out
Replies: 3
Views: 5144

Re: CPU6 ETH0 problem eth0: Transmit timed out

Nobody Really ?
by mejust
13 Aug 2018 10:29
Forum: Boards
Topic: CPU6 ETH0 problem eth0: Transmit timed out
Replies: 3
Views: 5144

CPU6 ETH0 problem eth0: Transmit timed out

Hey Guys I have a CPU6 with R7.1 installed and I can´t connect to the voice server through IP . Thorugh V24 I get this message eth0: Transmit timed out, status 0x000000, resetting... eth0: Transmit timed out, status 0x000000, resetting... eth0: Transmit timed out, status 0x000000, resetting... eth0:...

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