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by sadim
22 Jan 2021 17:12
Forum: Linux tricks
Topic: CPU7-2 doesn't boot on hard disk
Replies: 6
Views: 349

Re: CPU7-2 doesn't boot on hard disk

Hi,
Memory is ok, bios version is ok, but the hdd is not validated to CPU7-2.
Can you try with another hard disk.
For details you can check tc0418

BRegards
by sadim
04 Jan 2021 13:35
Forum: CCD / CCS / CCIVR
Topic: Random Agents IDLE with calls in queue
Replies: 6
Views: 294

Re: Random Agents IDLE with calls in queue

Hy,

How many agents has the skills needed for those calls?
What are the total number of agents with skills?

BRegards
by sadim
14 Dec 2020 04:41
Forum: SIP
Topic: OXE sip trunk reply 404 rejected/not found here
Replies: 27
Views: 6884

Re: OXE sip trunk reply 404 rejected/not found here

Hi,
Try to change the parameter "Loose Route with RegID" under system, other system params, SIP parameters
by sadim
11 Dec 2020 06:19
Forum: Translator
Topic: block incoming call to alcatel lucent omnipcx enterprise
Replies: 13
Views: 887

Re: block incoming call to alcatel lucent omnipcx enterprise

Hi, The use of this functionality depends on the imagination of each one. For example, it can be used in a CCD context, where for a single contact number, the function of the origin of the call can be made (eg: UK, France, Portugal, ...) the call is delivered to a pilot dedicated to the home country...
by sadim
10 Dec 2020 07:57
Forum: SIP
Topic: OXE sip trunk reply 404 rejected/not found here
Replies: 27
Views: 6884

Re: OXE sip trunk reply 404 rejected/not found here

Can you try to create another Sip Ext Gw equal to the SIP Ext Gw nbr 1, but with "SIP Remote domain : 10.224.7.20"
by sadim
09 Dec 2020 12:01
Forum: Translator
Topic: block incoming call to alcatel lucent omnipcx enterprise
Replies: 13
Views: 887

Re: block incoming call to alcatel lucent omnipcx enterprise

Hi Frank,
This feature is on the system doc/General Applications.
For example for R12.4 the file is: oxe12.4_sd_GeneralApplicat_8AL91010USAI_2_en.pdf
Check the chapter 13 - Caller/Called Filtering
by sadim
09 Dec 2020 10:04
Forum: SIP
Topic: OXE sip trunk reply 404 rejected/not found here
Replies: 27
Views: 6884

Re: OXE sip trunk reply 404 rejected/not found here

Can you show the sip ext gw configuration?
In the sip ext gw, is the sip remote domain equal to 10.224.7.20 ?
by sadim
09 Dec 2020 06:57
Forum: SIP
Topic: OXE sip trunk reply 404 rejected/not found here
Replies: 27
Views: 6884

Re: OXE sip trunk reply 404 rejected/not found here

If you have a DNS server, you can try configuring it on the OXE SIP part.
by sadim
07 Dec 2020 08:11
Forum: SIP
Topic: OXE sip trunk reply 404 rejected/not found here
Replies: 27
Views: 6884

Re: OXE sip trunk reply 404 rejected/not found here

Hi,
Change the parameter mgr-system-other syst params-SIP parameters-Loose Route with RegID to False, and try again
Note: not sure if a sipmotor restart is needed.
by sadim
06 Dec 2020 13:43
Forum: SIP
Topic: OXE sip trunk reply 404 rejected/not found here
Replies: 27
Views: 6884

Re: OXE sip trunk reply 404 rejected/not found here

On the Invite i can see: INVITE sip:+966115051030@sbc-trunking.itc.sa SIP/2.0 So it seems that the SBC has a rule that changes the domain from itc.sa to sbc-trunking.itc.sa You can check and correct this on the sbc configuration and this should be the right to solve the issue. As a work around, you ...

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