Search found 688 matches

by sadim
14 Mar 2024 16:04
Forum: CCD / CCS / CCIVR
Topic: Billing a call during the ringing tone
Replies: 1
Views: 126

Re: Billing a call during the ringing tone

Yes there is
In case on CCD, there is a special configuration, not available by managment, that you need to ask from Alcatel.
Also the PSTN provider must be asked if he can provide that facilty.
The cost till agente answer Will be charged to the company (the called Number)
by sadim
11 Mar 2024 16:34
Forum: SIP
Topic: Call hold OxE 9.1 , 10.1.1 on Sip Trunks
Replies: 9
Views: 574

Re: Call hold OxE 9.1 , 10.1.1 on Sip Trunks

You should check the external gw configuration.
I do not know if the parameter exists in all versions, but there is a parameter that if set to yes, allows to send on the reinvite the SDP.
I think the parameter is send reinvite with SDP.
by sadim
28 Oct 2023 07:19
Forum: PARTS
Topic: 4059EE USB Keyboard to sell
Replies: 0
Views: 820

4059EE USB Keyboard to sell

Hi all,
Does anyone has a 4059EE USB Keyboard in good state to sell?
If yes, please sent some photos including the Keyboard Alcatel referencie code.
by sadim
11 Oct 2023 04:17
Forum: OTMS - OpenTouch Multimedia Services
Topic: Web based voicemail displays "No element"
Replies: 5
Views: 9452

Re: Web based voicemail displays "No element"

Hi Frank,
It is local storage or unified messaging?
by sadim
10 Oct 2023 18:29
Forum: OTMS - OpenTouch Multimedia Services
Topic: Web based voicemail displays "No element"
Replies: 5
Views: 9452

Re: Web based voicemail displays "No element"

Check tomcat and chameleon services.
Certificates are ok?
You can also try to restart the iced in out of working hours.
If does not solve, better take some logs, using dla tool.
by sadim
11 Sep 2023 02:47
Forum: Users
Topic: Displayed name
Replies: 8
Views: 4288

Re: Displayed name

It depends if the calling set supports on not utf-8.
NOE sets supports utf-8
by sadim
10 Sep 2023 06:10
Forum: Users
Topic: Displayed name
Replies: 8
Views: 4288

Re: Displayed name

For tne moment i can only say by memory because my PC is off, but it should be related to utf-8, so you need to go to the Noe cos and devalidade something like compatibility.
Hope it helped even without providing the full path
by sadim
01 Sep 2023 06:13
Forum: System
Topic: Disable LLDP on Alcatel phones
Replies: 1
Views: 668

Re: Disable LLDP on Alcatel phones

You need to connect to the set using SSH, then use the lldp CMD to disable the desirable lldp features, example: lldp set inventory off
If you have a lot of sets you can make a script
by sadim
28 Aug 2023 12:56
Forum: Trunk Groups
Topic: Caller ID Name Showing Trunk Group Name
Replies: 9
Views: 10282

Re: Caller ID Name Showing Trunk Group Name

Take a motortrace of a normal case and another for the call with the issue. Then check the traces

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