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by sadim
09 Jan 2018 08:39
Forum: SIP
Topic: CALL FROM EXTERNAL SIP SERVER - CALLING NUMBER NOT RETRANSMITTED
Replies: 3
Views: 217

Re: CALL FROM EXTERNAL SIP SERVER - CALLING NUMBER NOT RETRANSMITTED

Hi,
It should be an issue between KIAMO and the provider. Need sip trace to check.
Nevertheless, if it works well for the 2nd case, then you can change on OXE, the NPD used in the 1st case to have a NPI like "ISDN National" and not "ISDN International"
BRegards
by sadim
08 Jan 2018 04:34
Forum: MAIN
Topic: caller name for external caller with 4 digits
Replies: 6
Views: 328

Re: caller name for external caller with 4 digits

Hi ExtCallBackTranslator converts the ANI number in case of incoming calls. Normally it should be converted to the number that the OXE user must dial to reach that external number. When you have several abb. nbrs with same number, OXE selects the first one that was created, or the one with the lower...
by sadim
19 Dec 2017 16:21
Forum: MAIN
Topic: caller name for external caller with 4 digits
Replies: 6
Views: 328

Re: caller name for external caller with 4 digits

Hi,
I do not know how is you callback translator configured for DEF, but try creating one new entry like this:
Basic number=3533
nbr digits to remove=0
digits to add= --->leave it empty
Regards
by sadim
19 Dec 2017 11:22
Forum: MAIN
Topic: caller name for external caller with 4 digits
Replies: 6
Views: 328

Re: caller name for external caller with 4 digits

Hi,
Is the external call back translator defined for that case?

Regards
by sadim
07 Dec 2017 07:56
Forum: ipTouch (40x8) issues and tricks
Topic: IPTOUCH RESET CAUSE 32 IN THE HALF OF THE LEASE TIME
Replies: 2
Views: 229

Re: IPTOUCH RESET CAUSE 32 IN THE HALF OF THE LEASE TIME

Hi,
Which dhcp server are you using?
Have you a ip capture?
Regards
by sadim
07 Dec 2017 04:55
Forum: Users
Topic: Desk Sharing R10.1.1 maintenance commands
Replies: 11
Views: 2279

Re: Desk Sharing R10.1.1 maintenance commands

Hi, In R11.2.2 you have the command dsstat. dsstat options: Desk Sharing information : ------------------------------------- Display all DSS's : 1 Display all unused DSS's : 2 Display all out of service DSS's : 3 Display all DSS with DSU loggedin: 4 Display all DSUs : 5 Display all logged-on DSUs : ...
by sadim
05 Dec 2017 18:04
Forum: SIP
Topic: 488 not Acceptable here for Conference split from SIP phone
Replies: 1
Views: 158

Re: 488 not Acceptable here for Conference split from SIP phone

Hi,
The Dolby system is trying to put the call on hold during alert face. Call on hold can only be dome when she is established.
BRegards
by sadim
20 Nov 2017 03:46
Forum: CCD / CCS / CCIVR
Topic: EWT voice guide
Replies: 4
Views: 269

Re: EWT voice guide

If I remember right, ewt only by cti(rsi)
Anyway, you can configure ewt tables and play voice guides with some waiting time information depending on the ewt.
Br

Enviado do meu WAS-LX1A através de Tapatalk

by sadim
13 Nov 2017 11:17
Forum: System
Topic: DTMF tone duration length ....
Replies: 12
Views: 1042

Re: DTMF tone duration length ....

Hi,
"The supplier of the door phone claims that the tone duration is to short"-> so, he measured it. What was the measured value?
Regards
by sadim
13 Nov 2017 04:39
Forum: Users
Topic: Multi-Line in Hotel
Replies: 4
Views: 431

Re: Multi-Line in Hotel

Hi,
Yes, for that you need guest based mngt. Also note that if there is a PMS, he must suporte Guest Mngt mode.
Bregards

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