Alcatel Unleashed

Hello, You can manage it using the domains. In the SBC (tested with AudioCodes) you can use the headers manipulation to add an specific domain, in order to be recognized as origin on OXE. I use this management on an OTEC environment, to create specific trunks dedicated to each customer. I hope this ...

You should generate all orders by Actis, in this case, after an order exportation (*.sap file) from one offer, you should have an offer waiting to do reading of server results. The validation files (*.swk, *.sw4760...) have to be downloaded from BPWS when the order is processed, and have to be used ...

As tot3nkopf said, OXE is multi-entity by default, but some capabilities goes beyond this feature and you may need the multi-tenant license. But is not cheap, and you'll have to consider if customer really needs it. Most of cases it's used to have same numbering in different companys on system. Rega...

Hello, Depending if you are working with a new system (OpenTouch) or an previously installed system (OTUC). At the end the solution it's simillar, but at this moment the service levels are different. I've tested ICS users using USB camera when working with My Teamwork (in private network). As I know...

Hi Antonio, The disconnection comes from OXO due to a "504 Gateway Time-out" error and later many "183 Session Progress" asks by the PXB. Probably one parameter given by the MP about SDP is not compatible with OXO, and the negotiation is not completely correct and the communicati...

I think it will not be any diference between ISDN SIP TG and ABC-F TG to do this. I've connected our OXE system with a Panasonic System (not sure wich model) and the configuration is standard.

Regards

Hello, It looks like an identification problem because the "from" field when the softphone calls via OXE is (\"raf\" <sip:172.20.4.211>;tag=ac1f2adcc8ef08d27928319bbac3da55) but the provider is waiting to the user ID (0951670026) like when the softphone calls directly (\"raf...

3-could these sets (IP touch 4068 - 4038 - 4028 ) allow access to 8460 ACS using graphical interface? Yes they may can, but you would need ICS in order to have the "presentation server" working for them. I've used TW on a 4068 and 4038, and you can use it to send instant messages to your ...

Thanks a lot vad,
I'll try to use this procedure in order to create the guides.
I suposed that Alcatel would have already created thai guides, but until now they haven't give us the link to get it...

Bye!

Hello, We are making an installation of a BiCS system with an peripheral area in Thailand (the central area is in Spain). We've already managed the different timezones and multi country configuration without any problem, but it have appeared when installing the voice guides. In the Spanish database ...