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Search found 38 matches
- 29 Mar 2016 05:00
- Forum: 4760
- Topic: 4760 SOFTWARE R3.0
- Replies: 2
- Views: 3008
- 11 Jul 2014 09:05
- Forum: MAIN
- Topic: SIP trunk connection to OpenTouch
- Replies: 6
- Views: 5961
Re: SIP trunk connection to OpenTouch
I upgraded our Open Touch Business Edition to version 2.0. We still have SIP trunk to remote OXO defined in OXE part of OT. But remote users are not able to call OT Conversation users again. Adding OXO address like I did in version 1.3 does not help anymore I connected to OT with Genesys Configurati...
- 17 Apr 2014 04:10
- Forum: OTBE - OpenTouch Business Edition
- Topic: OTBE 2.0 installation - OMS disk is missing
- Replies: 1
- Views: 2100
Re: OTBE 2.0 installation - OMS disk is missing
Just got missing OMS iso file from technical support FTP server.
- 17 Apr 2014 02:22
- Forum: OTBE - OpenTouch Business Edition
- Topic: OTBE 2.0 installation - OMS disk is missing
- Replies: 1
- Views: 2100
OTBE 2.0 installation - OMS disk is missing
Hi, Today I got problem installing OTBE 2.0.000.092. I used ALEDS 3.0.6.3 and selected OTBE +tts on server. OMS iso field left empty in ALEDS as I don't see it on Alcatel BP site. But installation of OXE virtual machine asks for this DVD and is not installing OXE. Does anyone know: 1) where to get t...
- 26 Mar 2014 05:00
- Forum: OmniVista 8770
- Topic: 8770 with OXO License issue
- Replies: 5
- Views: 4853
Re: 8770 with OXO License issue
Problem is solved in version 1.3.08.00.c patch H. Just download setup files from Alcatel site Omnivista section. Patch is included. It is not if you install OTBE version of Omnivista.
- 02 Nov 2013 11:43
- Forum: OmniVista 8770
- Topic: Change Port HTTP
- Replies: 6
- Views: 4212
Re: Change Port HTTP
I had problem recently when 8770 installation script reported port 80 as used when I just had browser opened - port 80 was on remote end of connection. Did you open internet browser during setup?
Janis
Janis
- 28 Oct 2013 08:03
- Forum: MAIN
- Topic: SIP trunk connection to OpenTouch
- Replies: 6
- Views: 5961
Re: SIP trunk connection to OpenTouch
OT users (OXO management) declared separated in ARS, with IP address of OT? No, both OT and OXE users are declared in OXO ARS with IP address of OXE. OXO reject calls from IP addresses not present in Automatic Route System management. The other end (OXE) is rejecting calls in my case. But idea is s...
- 25 Oct 2013 02:28
- Forum: MAIN
- Topic: SIP trunk connection to OpenTouch
- Replies: 6
- Views: 5961
Re: SIP trunk connection to OpenTouch
This means that the called number doesn't exist on OT side. It does. OXE users can call same number without any problems. I've found an idea in Alcatel-Lucent OpenTouch R1.x Troubleshooting guide in chapter "13.6.10 No way to call from MTW". I connected to OT with Genesys Configuration Ma...
- 21 Oct 2013 08:39
- Forum: MAIN
- Topic: SIP trunk connection to OpenTouch
- Replies: 6
- Views: 5961
SIP trunk connection to OpenTouch
Hello, Can someone advice me how to connect OpenTouch system to OXO via SIP trunk? We have OT 1.3.000.052 and OXO 9.1. There is SIP trunk group and external gateway created in OXE. We can call OXE users from OXO without any problems. But OT users are not reachable. There is no problem between OXE an...
- 21 Oct 2013 03:22
- Forum: MAIN
- Topic: Country specific dialing rules
- Replies: 2
- Views: 2198
Re: Country specific dialing rules
Thanks for sharing your experience.
Janis
Janis