Search found 15 matches

by Holger.Heyden
26 Nov 2012 05:44
Forum: Feature Request
Topic: Call log from non answered Calls on total Busy?
Replies: 1
Views: 2228

Call log from non answered Calls on total Busy?

Hello, does someone know how to have an Call log from non answered Calls on total Busy? I know the call log when i have "busy camp on " aktive. But i will have an call log on total Busy. I konw that this feature is possible with IP Phone an an Applicaton from systel, but my Customer have only UA Pho...
by Holger.Heyden
05 May 2010 10:45
Forum: Alcatel-Lucent Series 8&9
Topic: terminals of the series 8 & 9 display on "Menü" empty
Replies: 0
Views: 628

terminals of the series 8 & 9 display on "Menü" empty

The terminals of the series 8 & 9 only work limited. Who are they displayed on the "menu" changes the display is empty. The personal and the info screen work. Reboot the PBX, delete, and a participant, and subsequent refurbishment have brought nothing. We have rebuilt the system at our laboratory. ...
by Holger.Heyden
05 May 2010 10:45
Forum: Alcatel-Lucent Series 8&9
Topic: terminals of the series 8 & 9 display on "Menü" empty
Replies: 0
Views: 522

terminals of the series 8 & 9 display on "Menü" empty

The terminals of the series 8 & 9 only work limited. Who are they displayed on the "menu" changes the display is empty. The personal and the info screen work. Reboot the PBX, delete, and a participant, and subsequent refurbishment have brought nothing. We have rebuilt the system at our laboratory. B...
by Holger.Heyden
14 Apr 2010 08:40
Forum: IP
Topic: IP Phone Problem
Replies: 6
Views: 1770

I had found the TG in BPW. Thanks
by Holger.Heyden
14 Apr 2010 08:36
Forum: VM_BACKUP
Topic: Automatic Backup VM4645
Replies: 4
Views: 9420

Automatic Backup VM4645

Hi,
is there any one know the procedure to backup all voicemail Boxes from CS 4645 to PC. I will make an periodic Backup of all Mailboxes automaticly.
by Holger.Heyden
29 Mar 2010 06:38
Forum: IP
Topic: IP Phone Problem
Replies: 6
Views: 1770

Hey OXE_4400

Can you tell me where I find the guide in BPW or you can add him here as an attachment?

Thanks for your support.
by Holger.Heyden
23 Mar 2010 05:59
Forum: CCD / CCS / CCIVR
Topic: Problem with "Busy camp on" by an Agent
Replies: 1
Views: 733

Problem with "Busy camp on" by an Agent

Hello I have a Probelm the CCD with a Oxe in Rel 8.01: CCS configuration: Pilot with normal Waiting Queue and Agent / PG. Agent has multiline and ADC Key Line Key. Example: It is only a registered agent in the PG and speaks externally, a second call comes in about the pilot and knocks on the agent. ...
by Holger.Heyden
21 Mar 2010 16:50
Forum: IP
Topic: IP Phone Problem
Replies: 6
Views: 1770

IP Phone Problem

Good evening, I hope you can help me. I have a customer with a Oxe in Rel.9.0 and IP Phones in Homeoffice.z. Bintec VPN routers. Since the last patch, the IP phones are no more dates you go up into "getting Load" are active, and then just start by dan again. How can I determine what the C's is going...
by Holger.Heyden
08 Dec 2009 07:41
Forum: GENERAL
Topic: Incomming Greeting Guide and VG 183
Replies: 7
Views: 1240

Re: Incomming Greeting Guide and VG 183

@vad: That is not correct. When i change the Waiting Guide in Entity 2 nothing ist done. Both Company´s have the same MOH. You can change the Guide in Entity but nothing is done. The Waiting Guide in Entity 2 ist only change when i transfer a call. When the call comes from the Incomming Greeting Gui...
by Holger.Heyden
08 Dec 2009 03:53
Forum: GENERAL
Topic: Incomming Greeting Guide and VG 183
Replies: 7
Views: 1240

Re: Incomming Greeting Guide and VG 183

Yes that is correct, but when i change it in Entity i have the Problem also. The Oxe call only the Tone 183.

I can Chane it in Entity but it not works.

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