Alcatel Unleashed

Hi guys, I have a problem with CCD standard. I have 10 statistical pilots and each one going to its own dedicated pilot (dont ask why - legacy programming I think). All of these pilots go to one Waiting Room Queue. I have set a maximum waiting time on the Waiting room Q. The problem is that only cal...

yep - i hear ya! i got hit by him too

What is ISO function set to under SYSTEM>Other System Parameters?

cavagnaro wrote: ↑10 May 2017 11:15 Lol no, I am done with this guy

Enviado de meu E6633 usando Tapatalk

what happened?

what is your setting for Dissuasion Busy Tone On DDI in the Pilot Config?

OK, well I have asked them to give me the ip@ of the gateway that us used by the iphone when it is on VPN. Then i will see if OXE can ping it.

Yes. That seems to work fine. The iPhone connects to the VPN with some kind of VPN client app, then he launches the softphone app and it continually tries to connect. The customers network guys gave us the log file and are telling us that the OXE is not responding :? :? The interesting thing is that...

hahaha! maybe I was holding the documentation upside down!

It works fine on Wifi.

Hi,

Does anyone know if iPhone with IP Desktop Softphone will work via 4G & VPN?

We have VPN logs showing the app is trying to connect to the OXE but the OXE is not responding. Picture of log output attached. 10.211.222.30 is the OXE.

Thanks
KR

Please use correct forum in future - I have moved this to OpenTouch Customer Service (OTCS)!!

Kind regards
Knight