Search found 688 matches

by sadim
14 Feb 2023 07:25
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

Hi, If it's rare and usually for mobile networks, it's probably a mobile network problem. it could even be a problem with the tone configured on the target mobile phone. In 18x messages does the provider send SDP? Are you using a SBC? Better to get traces and eventually an ip capture with the rtp fl...
by sadim
03 Feb 2023 12:23
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

Hi Morio,
Can you provide feedback
by sadim
02 Feb 2023 05:01
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Ci/Co rooms & Listening for calls in HOTEL mode
Replies: 20
Views: 4101

Re: Ci/Co rooms & Listening for calls in HOTEL mode

Today I feel very helpful. Don't get used to it!

Answer: Focus on API Dev Guide/keep alive messages.
by sadim
02 Feb 2023 04:19
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Ci/Co rooms & Listening for calls in HOTEL mode
Replies: 20
Views: 4101

Re: Ci/Co rooms & Listening for calls in HOTEL mode

Hi,
Time to read the OHL protocol specification
by sadim
01 Feb 2023 12:32
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

I am confused. you wrote: "FROM 0509345978 Ton 0112682300" So i expect that the ddi translation should be on 0112682300. I guess you have two options. 1a On the sip gateway 10 check"DDI destination number". If is set to "To" change to "ReqUri", else the issue ...
by sadim
01 Feb 2023 12:04
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

I believe that the issue is on the OXE normal configuration, since the call is beinging well identified by the oxe sip motor to be trated by ExtGw 1. In your place, i would check what is the oxe ddi translation for the number 0112682300 and for the trunk 10. I note that there are 10 digits and also ...
by sadim
01 Feb 2023 10:21
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Ci/Co rooms & Listening for calls in HOTEL mode
Replies: 20
Views: 4101

Re: Ci/Co rooms & Listening for calls in HOTEL mode

Is the message ok according to the OHL protocol?
by sadim
01 Feb 2023 06:28
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

In that case, I think it's time to show a motortrace and detail as much as possible the test scenario (calling number, called number, ...)
by sadim
01 Feb 2023 03:51
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

Hi, can you try with SIP Remote Domain = fmc.stc.com.sa (do not forget to restart the sipmotor)
by sadim
31 Jan 2023 12:26
Forum: SIP
Topic: sip incoming issue
Replies: 24
Views: 3232

Re: sip incoming issue

so, on your external gw, the remote domain is configured with that fqdn, correct?
also, on the external gw, the dns server ip addr and type is configured

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