Search found 46 matches

by KoenC
01 Apr 2019 09:10
Forum: Configuration
Topic: End of dialing table
Replies: 1
Views: 1894

Re: End of dialing table

Hi R4+Z, Have you tried tracing it out? It can also be the conversion to SIP which causes the delay in the call setup. But your thoughts are correct: you can exclude the dialing setup time of the OXO of being the problem if you configure the end of dialing table. 1. Go to Numbering > End of Dialing ...
by KoenC
06 Mar 2019 07:40
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: PRI
Replies: 1
Views: 1570

Re: PRI

Hi, I don't think this forum is the right way to learn this. You'd better contact someone who knows the system to show you the configuration. 1. Connect the PRI cable to the PRI port in your OXO 2. Login the PBX and go to Numbering > Installation Numbers: fill in the right intercity codes and prefix...
by KoenC
06 Mar 2019 07:34
Forum: MAIN
Topic: ERROR CODE 29
Replies: 1
Views: 2064

Re: ERROR CODE 29

Hi, Can you ping the system from the PC where OMC is installed? Did you verify that your current OMC version is recent enough for the software in the PBX? Did you try it directly with a LAN cable to the LAN port on the CPU or through the LAN? These are the things we need to know to be able to help y...
by KoenC
28 Feb 2019 04:51
Forum: Configuration
Topic: Call forwarding to cellphone
Replies: 4
Views: 3278

Re: Call forwarding to cellphone

Hi helpdeskAU, You can also try putting your PBX in rerouting. But as Frank said: your telephony service provider needs to activate DID spoofing for you. - Login with OMC - Go to 'system miscellaneouos' - Go to 'system features' - Go to part 3 - Change 'external diversion mode' from joining to 'rero...
by KoenC
18 Feb 2019 10:42
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Help with PBX ALCATEL OMNIPCX
Replies: 7
Views: 5023

Re: Help with PBX ALCATEL OMNIPCX

Hi Gohar,

If you PM me, I can provide you with PM5 software through an FTP server.

Grts,
by KoenC
01 Feb 2019 09:00
Forum: Pre-Sales
Topic: OXO Connect Voice Mail
Replies: 3
Views: 4150

Re: OXO Connect Voice Mail

Hi, For VoiceMail: Documentation package > System Documentation > OXO_Connect_3.0_sd_VoiceMail-8AL91203USAF_1_en For Voice2eMail specific; Documentation package > System Documentation > OXO_Connect_3.0_sd_UserServices_8AL91202USAF_en how to configure: OMC > Subscribers Base Stations List > User Deta...
by KoenC
25 Jan 2019 07:57
Forum: Configuration
Topic: last caller consultation and automatic reminder
Replies: 2
Views: 2158

Re: last caller consultation and automatic reminder

Hi, You can activate callback on a user level: * Go to Subscribers/Basestations list * Select subscriber and go to Details * Go to Features * activate "Callback" You can then program a key on their device for a call back request or: * Go to Numbering * Go to Features in Conversation * Defi...
by KoenC
02 Jan 2019 09:49
Forum: H323 / IP / Pimphony
Topic: OXO integration and Break IN from PRI DID to Genesis Through SIP.
Replies: 3
Views: 3519

Re: OXO integration and Break IN from PRI DID to Genesis Through SIP.

Hi

Zaari posted the same issue on this forum:
https://www.alcatelunleashed.com/viewto ... 15&t=28795
Maybe you can find your solution there...

Good luck
by KoenC
02 Jan 2019 09:38
Forum: OpenTouch Conversation
Topic: OTCV with iPhone7
Replies: 6
Views: 8525

Re: OTCV with iPhone7

Hi, Not a 100% sure, but I think the OXO's certificate stays stored in the iPhone 5s, did you try to delete it from the phone before the reïnstallation of the app? This needs to be done with the early version of the OTCV app if you have the installation with that app. I'd try it like this: 1. Go to ...
by KoenC
02 Jan 2019 08:03
Forum: Configuration
Topic: NO voice from Genesys to OXO 10.x
Replies: 2
Views: 2682

Re: NO voice from Genesys to OXO 10.x

Hi, Not really sure, but here are some tips: 1. Can you change/play with te settings of the P-asserted ID? the destination and the p-asserted ID differ, in P-asserted a 9 is added: P-Asserted-Identity: <sip:0552215570@192.168.171.219;user=phone> To: "90552215570" <sip:90552215570@192.168.1...

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