Stand-by CPU 7_2 going out of service.

Post Reply
marius30
Member
Posts: 18
Joined: 06 Jun 2015 07:19

Stand-by CPU 7_2 going out of service.

Post by marius30 »

Hello,

I am not so advance expert in the Alcatel, and I have a strange problem on the PCX 4400 R9.1-14 with 2 CPU 7_2.
Sometime the stand-by CPU is going himself in out of service, and I have to took out the cart and put back for restart the CPU. After that 2 weeks is working well.

This is a message that I received before the CPU crash:

21/06/15 18:14:CAREFUL TO DISK AGE ( 1199 DAYS/ 3 YEARS)
22/06/15 3:3001= IO transm. fault 0 3 6 4 3 0
22/06/15 3:3001= IO transm. fault 0 3 6 8 3 0
22/06/15 3:3001= IO transm. fault 0 3 6 12 3 0
22/06/15 1:2168= Stand-by CPU is out of service

Any clue for somebody that is a beginner in Alcatel staff.
Many thanks.
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: Stand-by CPU 7_2 going out of service.

Post by cavagnaro »

Maybeee disk age? IO erros are writing data. No need to be expert on Alcatel to understand basic TI stuff.
Change HD immediately. Will need to make a backup before. Pray you can.
Then reinstall OS on pbx and restore Backup.
How? Check forum and docs available here.
Or hire an expert

Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
marius30
Member
Posts: 18
Joined: 06 Jun 2015 07:19

Re: Stand-by CPU 7_2 going out of service.

Post by marius30 »

Many thanks, I will try to do that.
bingo
Member
Posts: 16
Joined: 30 Aug 2016 04:24

Re: Stand-by CPU 7_2 going out of service.

Post by bingo »

:-o
cavagnaro wrote:Maybeee disk age? IO erros are writing data. No need to be expert on Alcatel to understand basic TI stuff.
Change HD immediately. Will need to make a backup before. Pray you can.
Then reinstall OS on pbx and restore Backup.
How? Check forum and docs available here.
Or hire an expert

Enviado de meu C6602 usando Tapatalk
Post Reply

Return to “Beginner's questions about the Crystal Hardware”