Call Transfer

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fabiocorreia
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Call Transfer

Post by fabiocorreia » 26 Jan 2018 10:18

Dear Friends,


Is possible transfer outside call (cell phone or fixed local) that comes to omnix to another outside phone ?

For example

(Outside Phone) -----incoming call-------> [Company Omnix PCX user] --------transfer to another----(Outside Phone)


When we try to transfer to second outside phone the call falls.


Thanks a lot ,


Fabio

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cavagnaro
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Re: Call Transfer

Post by cavagnaro » 26 Jan 2018 10:34

Yes. Should be possible, just check your categories.

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fabiocorreia
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Joined: 19 Oct 2017 17:00

Re: Call Transfer

Post by fabiocorreia » 15 Feb 2018 07:42

I saw documents and in phone facilities categories is possible set
to "1"

Transfer outgoing-outgoing
Transfer outgoing-incoming


Now it is working

Thanks a lot

Fabio

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tgn
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Re: Call Transfer

Post by tgn » 15 Feb 2018 15:00

use it carefully. phone users can transfer an endless voiceguide to another endless voiceguide.
so watch out and give the right not to all users. or look out for the max. conversation time timer.

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