OXE Pickup Group Calls issue

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Joined: 18 Feb 2018 13:25

OXE Pickup Group Calls issue

Post by keith_87 »

Hi all,

We have this scenario issue on an OmniPCX Enterprise with release 12.3.1. When a call is answered via Pickup Group Call from Phone 2, it is still showing as Missed Call on the Call Logs of Phone 1. Even though it has been answered, it seems like Phone 1 is not recognising this fact. We tried to search for a phone feature which needs to be disabled but till now nothing changed.

Did someone have a similar issue on this release or previous ones please?

Thank you very much.

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