Alcatel IP Touch 4038EE Can't telnet in industrial mode

[tobir]

Hello everyone,

I'm currently having the problem, that I can't telnet my 4038EE in industrial mode via telnet to reset it.

I followed this guide

In industrial mode, the set will only work in a specific sub network, and
default IP address
- IpTouch IP address: 192.168.1.1
- tftp address: 192.168.1.6
You don't have to configure anything on the set, the address above are the
default "industrial" addresses

1)So, on your side you have at first to configure your PC with address "
192.168.1.6"
2)Then start your IpTouch in industrial mode:
- IP Touch starts in industrial mode thanks to key (i 1 2 3)
+ Disconnect power of the set
+ push key i
+ reconnect power (hold always key "i" pressed)
+ push at the same time "1" "2" "3" (and "i" of course)
+ when the leds go on, you can release the key
+ now, the set is in "industrial mode"
3)Use a crossed cable to connect your Set to the PC, or a HUB
4)Now you make a telnet on the set
5) Erase Thales Security
thalsec reset
6) Restart the set

Everythink works fine until step 4. I simply get a timeout error message that telnet can't connect to 192.168.1.1

I tried to connect to the phone directly via crossover cable, via regular ethernet cable and via a switch. Nothing has worked.

Does anyone have an idea how to solve this problem.

Thanks in advance,

Tobias

[Tele-Shop]

i am also having this problem with my 4038.
did you find out how to get round it in the end?

[Krusty65]

Whilst the above was possible with the earlier binaries on the IPTouch phones it is no longer possible with later ones, the only way that you can remove the Thales security is if you know what the password is.

C.

[tgn]

or second way. trace with wireshark wich tftp server address the set tries to connect and set up an oxe callserver with the according parameters and of course with a new (or not configured) password.

regards...


--- back to basics... focus your eyes on the essential things... ---

[oliver_gth]

Hi All,

I have the same problem and posted this too.

But I know the passwort, but unfortunately not how to configure it.

Can enyone help me out here?

Regards
Oli

[tgn]

mgr/Alcatel-Lucent 8&9 Series/IPTouch Set's Generic Parameters/Noe password

regards...