Hi,
I have OXE R11.0. with about 250 extension. Now I have to change directory numbers from 87xxx to 82xxx (I have put 82 instead of 87 in front of each directory number).
How to do it in the easiest way possible? Please tell me the procedure in detail hem.
Change directory numbers
Change directory numbers
Last edited by acamup on 16 Dec 2016 09:15, edited 2 times in total.
Change directory numbers
I have 4760 on this site!
Thank you!
Thank you!
- cavagnaro
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Re: Change directory numbers
Export, delete, modify export file, import
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Re: Change directory numbers
Do I have to change the system Numbering Plan, or enough to just export and change the numbering directory?
Re: Change directory numbers
check in translator/numbering plan if 82 is used or not.
better export and import in a lab system. export and import operation can be very time-expensive (depends on how many users have to be converted).
regards...
--- back to basics... focus your eyes to the essential things... ---
better export and import in a lab system. export and import operation can be very time-expensive (depends on how many users have to be converted).
regards...
--- back to basics... focus your eyes to the essential things... ---
--- back to basics... focus your eyes to the essential things... ---
Re: Change directory numbers
Have done this many times, be careful of supervision keys as well, so if you are supervising extns on sets these numbers will also need to change.
When you export make sure you do everything not just users as i expect the users will want personal keys to stay the same
When you export make sure you do everything not just users as i expect the users will want personal keys to stay the same
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Re: Change directory numbers
Is it still needed something changed somewhere, DID translator, reverse DID translator, Attendant Call Distribution, etc.
- cavagnaro
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Re: Change directory numbers
Yes everything
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OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
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Certified Genesys BEP 8.x
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