I dialed the prefix of the trunk group but can not send DTMF

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Waelkaamalzaki
Member
Posts: 33
Joined: 11 Apr 2017 03:45

I dialed the prefix of the trunk group but can not send DTMF

Post by Waelkaamalzaki »

Dear Support team ,
Thanks in advance ,I have oxe system with capacity 16 /128 ,I created the prefix 91 to seize the analog trunk ,and configured the no of digits to send 30 ,
My problem is when I dialed the prefix of the TG to seize a trunk line , and tried to call any number ,I faced that the trunk did not send DTMF (called Party)
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: I dialed the prefix of the trunk group but can not send DTMF

Post by haroun »

TG GLOBAL prameters dialing mode Dtmf also change trunk category from 0 decade 33/66 to 1 dtmf dual tone dialing mode

Envoyé de mon ONE TOUCH 4015X en utilisant Tapatalk

haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: I dialed the prefix of the trunk group but can not send DTMF

Post by haroun »

Change dial mode to dtmf at TG level and tje trunk COS from 0to1
See the external services /trunk COS

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alcaluceparis
Member
Posts: 1
Joined: 02 Aug 2017 10:10

Re: I dialed the prefix of the trunk group but can not send DTMF

Post by alcaluceparis »

I don't know if this is the correct forum for my query. When I dial an external number and then am prompted to dial an extension, it won't work. Do I need to change the dial mode to DTMF? If so, how?
HUSSAINQCS
Member
Posts: 293
Joined: 21 Jan 2017 02:57

Re: I dialed the prefix of the trunk group but can not send DTMF

Post by HUSSAINQCS »

This is happening for all extension or what ?
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