Have you talked to your provider? Maybe it is not the pbx but the pstn
Enviado de meu E6633 usando Tapatalk
No RBT and silence when calling external number through ARS prefix
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7014
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: No RBT and silence when calling external number through ARS prefix
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: No RBT and silence when calling external number through ARS prefix
Was some info about such problem (No RBT and silence) - try the last patch. Open request with ALU support if problem will still exist.
-
- Member
- Posts: 293
- Joined: 21 Jan 2017 02:57
Re: No RBT and silence when calling external number through ARS prefix
Hi Team,
I will update the patch i will let you know the status
I will update the patch i will let you know the status
-
- Member
- Posts: 293
- Joined: 21 Jan 2017 02:57
Re: No RBT and silence when calling external number through ARS prefix
After upgrade to latest patch 11.1 l1301.39A still the same issue
-
- Member
- Posts: 293
- Joined: 21 Jan 2017 02:57
Re: No RBT and silence when calling external number through ARS prefix
After rectification from the service provider end issue got resolved