No RBT and silence when calling external number through ARS prefix

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cavagnaro
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Re: No RBT and silence when calling external number through ARS prefix

Post by cavagnaro »

Have you talked to your provider? Maybe it is not the pbx but the pstn

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Re: No RBT and silence when calling external number through ARS prefix

Post by vad »

Was some info about such problem (No RBT and silence) - try the last patch. Open request with ALU support if problem will still exist.
HUSSAINQCS
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Re: No RBT and silence when calling external number through ARS prefix

Post by HUSSAINQCS »

Hi Team,

I will update the patch i will let you know the status
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Re: No RBT and silence when calling external number through ARS prefix

Post by HUSSAINQCS »

After upgrade to latest patch 11.1 l1301.39A still the same issue
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Re: No RBT and silence when calling external number through ARS prefix

Post by HUSSAINQCS »

After rectification from the service provider end issue got resolved
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