After DISA Calls are not routing to Attendant
Posted: 27 Feb 2019 12:14
Dear All,
I have issue in OXE CH.
"Calls are not routing to attendant Group AABB after Full DISA playing. " Calls are going to attendant when we press 0 during DISA but after DISA calls are nt landing to Attendant Group AABB or any attendant.
Entity 0 is used for attendant.
Routing Number in trunk also defined as AABB.
Entity 0 Table is also defined for call distribution.
Any suggestions???
I have issue in OXE CH.
"Calls are not routing to attendant Group AABB after Full DISA playing. " Calls are going to attendant when we press 0 during DISA but after DISA calls are nt landing to Attendant Group AABB or any attendant.
Entity 0 is used for attendant.
Routing Number in trunk also defined as AABB.
Entity 0 Table is also defined for call distribution.
Any suggestions???