How to setup Auto attendant in simple way

Post Reply
jaheshkhan
Member
Posts: 4
Joined: 10 Aug 2020 09:12

How to setup Auto attendant in simple way

Post by jaheshkhan »

Im very new to alcatel Omnipcs office small.
i deleted factory default setup in oxo for attendant groups and added reception number say 444 . now i dont know what was the setup in it. initially i was able to hear greeting message but unable to transfer it.

now all calls are sending to ext 444 but without auto attendant.

so how to set up simple auto attendant in simple.

when people call , first they should get greeting " Thank you for calling sputnik company"
then they should here "if you know extension please dial it now or 1 for sales, 2 for finance and 0 for operator"
pnollora
Member
Posts: 1
Joined: 05 Jan 2021 08:22

Re: How to setup Auto attendant in simple way

Post by pnollora »

Hi, just saw your post about how to setup auto attendant where i tried with this error message "The voice prompt transfer failed due to either too long file or insufficient rights (Software Licensing).

Anyone having the same error?

Need your help.

Thank you.
Post Reply

Return to “Beginner's questions about the OmniPCX OFFICE”