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4008 IP Touch Phone

vad
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Re: 4008 IP Touch Phone

Post by vad » 16 Jun 2017 04:45

In additional - if managed - Alcatel-lucent 8&9 series/ Series 8&9 COS/ Phone COS - item State Led Message=State OFF - after pressing "message" key and consultation - Message LED unlit or not?

pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Re: 4008 IP Touch Phone

Post by pdsgomes » 16 Jun 2017 04:45

The problem is with callback request.

https://goo.gl/photos/mvkCnydZej7qWcmAA

On the phone, i cannot check as you can see on the video.

Regards
Pedro

vad
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Alcatel Unleashed Certified Guru
Posts: 3334
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Location: Russia

Re: 4008 IP Touch Phone

Post by vad » 16 Jun 2017 04:50

As ask before:
For callback - Phone COS - item Local service/Consult callback list (if item enabled and prefix dialled - callback canceled or not)?

pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Re: 4008 IP Touch Phone

Post by pdsgomes » 16 Jun 2017 04:58

Ohh sorry, I did not answer because I don't know where to check or do to answer your question :(

pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Re: 4008 IP Touch Phone

Post by pdsgomes » 16 Jun 2017 05:01

vad wrote:
16 Jun 2017 04:50
As ask before:
For callback - Phone COS - item Local service/Consult callback list (if item enabled and prefix dialled - callback canceled or not)?
Is this made directly on the phone?

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3334
Joined: 23 Sep 2004 06:47
Location: Russia

Re: 4008 IP Touch Phone

Post by vad » 16 Jun 2017 05:07

Usually when you have callback request you can:
- lift handset and wait callback (can be problem when requested user unreachable)
- or dial prefix "Consult callback list" (prefix must exist and feature allowed in Phone feature COS)

pdsgomes
Member
Posts: 20
Joined: 15 Mar 2017 07:30

Re: 4008 IP Touch Phone

Post by pdsgomes » 16 Jun 2017 05:35

I have reached that option, On "Consult Call Back List" and Last Caller Call back i got '0'

Where can i check the prefix list ?

Kind REgards
PEdro

vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3334
Joined: 23 Sep 2004 06:47
Location: Russia

Re: 4008 IP Touch Phone

Post by vad » 16 Jun 2017 06:04

Consult callback list must be enabled (1)
Prefix list - Translator/ Prefix plan.

pdsgomes
Member
Posts: 20
Joined: 15 Mar 2017 07:30

Re: 4008 IP Touch Phone

Post by pdsgomes » 16 Jun 2017 08:44

Great, Consult call Back resolved - Check!.

About the Prefix, i know there is some *something created but i cannot see a list of it? on the prefix plan it says i got noting created.

Big thanks

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