New DDI Config

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pdsgomes
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New DDI Config

Post by pdsgomes » 11 Aug 2017 10:52

Hi,

We have an outside number and we would like to configure that number to ring on an internal extension, how can i do that?

Kind Regards
Pedro Gomes

HUSSAINQCS
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Re: New DDI Config

Post by HUSSAINQCS » 11 Aug 2017 11:25

You can do it by DID

What is the number and where you want to route ?

Give additional detail

pdsgomes
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Re: New DDI Config

Post by pdsgomes » 11 Aug 2017 11:37

The number is 291 7XX 4XX and the internal extension is 19XXX

Thank you

HUSSAINQCS
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Re: New DDI Config

Post by HUSSAINQCS » 11 Aug 2017 12:23

Have you configured OXE before ?

pdsgomes
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Re: New DDI Config

Post by pdsgomes » 14 Aug 2017 03:15

No, Im not a technician ...

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cavagnaro
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Re: New DDI Config

Post by cavagnaro » 14 Aug 2017 12:33

You can download system documentation, or hire a remote support from someone here willing to help and dig your system. Can be tricky

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pdsgomes
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Re: New DDI Config

Post by pdsgomes » 17 Aug 2017 13:14

ok thank you

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