Onnet calls failing

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melozurdo
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Posts: 58
Joined: 22 Jul 2015 10:16

Onnet calls failing

Post by melozurdo » 22 Jul 2019 17:20

Hi,

I have a question regarding 4 digit calls (onnet).
One of my site customer recently migrated from Alcatel to Cisco and now 4 digit calls from Alcatel sites cannot call this new Cisco site.
They can do onnet calls to the existing Cisco sites but not to the new one. I checked ARS and I don´t see an specific rule for doing onnet calls.
Can any of you shed some lights to me? Thanks.

vad
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Re: Onnet calls failing

Post by vad » 23 Jul 2019 02:04

Can you give us some information - PBX type, previous connection (ABC-F, H323, SIP), some trace (t3, SIP)...?

melozurdo
Member
Posts: 58
Joined: 22 Jul 2015 10:16

Re: Onnet calls failing

Post by melozurdo » 23 Jul 2019 13:32

vad wrote:
23 Jul 2019 02:04
Can you give us some information - PBX type, previous connection (ABC-F, H323, SIP), some trace (t3, SIP)...?
-PBX type: Alcatel-Lucent OmniPCX Enterprise. R11.0-k1.400-30-f-us-c80s1.
CPU type : CPU80s1

- Connection ABC-F

- Trace call from Alcatel to the new Cisco site. User gets "out of service" message.

| (004986:000002) 976: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 101 desti: 0 source: 15 cryst: 2 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : SETUP [05] Call ref : 50 67
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| [a1] EI_IP_TYPE_NODE
| [9f] Non-locking shift. codeset : 7
| IE:[05] EI_IP_INFOS (l=9) -> G729 Ece 1 Vad 0 Profil 2, IPv4 :10.1.66.12.
| [9f] Non-locking shift. codeset : 7
| IE:[07] EI_IP_QOS (l=3) b9 a0 00
| [9f] Non-locking shift. codeset : 7
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=0 wc=0 rf=0 udp=1 rqm=0
| -> Transm_Bande=1 detection_Q23=1 dtmf_payload=96
| -> Port RTP = 32514, IPv4 : 10. 49. 66. 40.
| -> Port RTCP SR = 32515, IPv4 : 10. 49. 66. 40.
| -> Port RTCP RR = 32515, IPv4 : 10. 49. 66. 40.
| -> Port Fax = 0, IPv4 : 0. 0. 0. 0.
| IE:[04] BEARER_CAPABILITY (l=3) 80 90 a3
| IE:[18] CHANNEL (l=3) a8 83 81 -> T2 : No B channel
| IE:[6c] CALLING_NUMBER (l=6) -> 81 Num : *#103
| IE:[70] CALLED_NUMBER (l=5) -> 81 Num : 7792
| IE:[7d] HLC (l=2) 91 81
| [a1] Sending complete
|______________________________________________________________________________

______________________________________________________________________________
| (004987:000004) Concatenated-Physical-Event :
| long: 21 desti: 0 source: 0 cryst: 2 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : CALL PROC (02) Call ref : d0 67
|______________________________________________________________________________
|
| IE:[18] CHANNEL (l=1) a8 -> T2 : No B channel
|______________________________________________________________________________

______________________________________________________________________________
| (004988:000005) Concatenated-Physical-Event :
| long: 54 desti: 0 source: 0 cryst: 2 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : ALERT (01) Call ref : d0 67
|______________________________________________________________________________
|
| [97] Locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 0 Vad 0
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=0 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=1 detection_Q23=1 dtmf_payload=96
| -> Port RTP = 32192, IPv4 : 10. 1. 66. 11.
| -> Port RTCP SR = 32193, IPv4 : 10. 1. 66. 11.
| -> Port RTCP RR = 32193, IPv4 : 10. 1. 66. 11.
| -> Port Fax = 0, IPv4 : 0. 0. 0. 0.
|______________________________________________________________________________

______________________________________________________________________________
| (004990:000006) 975: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 55 desti: 0 source: 15 cryst: 2 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : FACILITY [62] Call ref : 50 67
|______________________________________________________________________________
|
| [9f] Non-locking shift. codeset : 7
| IE:[06] EI_IP_PAYLOADS (l=1) -> G729 Ece 1 Vad 0
| [9f] Non-locking shift. codeset : 7
| IE:[0a] EI_RTP_INFO (l=30)
| -> stop_packet=0 stop_rtp=0 h323=0 wc=0 rf=0 udp=0 rqm=0
| -> Transm_Bande=1 detection_Q23=1 dtmf_payload=96
| -> Port RTP = 32560, IPv4 : 10. 49. 66. 13.
| -> Port RTCP SR = 32561, IPv4 : 10. 49. 66. 13.
| -> Port RTCP RR = 32561, IPv4 : 10. 49. 66. 13.
| -> Port Fax = 0, IPv4 : 0. 0. 0. 0.
|______________________________________________________________________________

______________________________________________________________________________
| (004990:000008) 976: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : DISCONNECT [45] Call ref : 50 67
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (004991:000009) Concatenated-Physical-Event :
| long: 22 desti: 0 source: 0 cryst: 2 cpl: 0 us: 0 term: 0 type a5
| tei: 0 >>>> message received : RELEASE [4d] Call ref : d0 67
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING
|______________________________________________________________________________

______________________________________________________________________________
| (004992:000010) 976: Send_IO1 (link-nbr=1, sapi=0, tei=0) :
| long: 22 desti: 0 source: 15 cryst: 2 cpl: 0 us: 8 term: 0 type a5
| tei: 0 <<<< message sent : REL COMP [5a] Call ref : 50 67
|______________________________________________________________________________
|
| IE:[08] CAUSE (l=2) 81 90 -> [90] NORMAL CALL CLEARING

vad
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Posts: 3565
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Re: Onnet calls failing

Post by vad » 24 Jul 2019 01:05

Ok - in previous you use ABC-F connection.
Now you use usual H323 TG (Q931 signal variant - ISDN all countries) and call via Speed dial (not used network|routing prefixes from previous ABC-F connection)?

melozurdo
Member
Posts: 58
Joined: 22 Jul 2015 10:16

Re: Onnet calls failing

Post by melozurdo » 24 Jul 2019 12:14

vad wrote:
24 Jul 2019 01:05
Ok - in previous you use ABC-F connection.
Now you use usual H323 TG (Q931 signal variant - ISDN all countries) and call via Speed dial (not used network|routing prefixes from previous ABC-F connection)?
Yes, that´s it.

Before the migration, this site was reachable from other sites using Alcatel just dialing the last 4 digits of the whole number. Now, this site is converted to Cisco and the remaining site using Alcatel, can´t 4 digit dial to that site, even having the same DID range. The thing is some Alcatel sites can make 4 digit calls to others Cisco sites but not to the new one.

About speed dial...not really sure. The 4digit DID range at the new Cisco site is 63xx that was the same when this site was Alcatel. I looked at "translator" -> "numbering plan" -> number start with 63 and I found something like this (just one example of the all the numbers found):

Number: 6354
Prefix meaning: Network No.
Domain identifier: 0
Network number: 1
Node number/ABC-F Trunk Group: 5
Number with subaddress (ISDN): No
Type: Station
Identifier: 74

The same info for the rest of numbers found...exactly the same except for 6305 and 6306 that shows:

Preafix meaning: VPN overflow
Information: 105
Domain identifier: 0
VPN type: Distant (List route No.)

But if I look for another cisco DID range that can be reachable from Alcatel dialing 4 digit, 51xx for instace, I found this:

Number:51
Prefix meaning: Routing No.
Domain Identifier: 0
Network number: 0
Node number/ABC-F Trunk Group: 5
Number of digits: 4
Number with subaddress (ISDN): No
Default X25 ID.pref: NO

Thanks so much for your help...very much appreciated.

melozurdo
Member
Posts: 58
Joined: 22 Jul 2015 10:16

Re: Onnet calls failing

Post by melozurdo » 02 Aug 2019 16:55

Can somebody help me? Still in problems...thanks

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