Hi guys,
My customer is asking me for outgoing calls made by an specific phone number. They want to know what numbers were called and duration of them.
May I know how can I look for that?
Thanks
Nacho
How to look for outgoing calls made and duration of them for an specific phone number
- cavagnaro
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Re: How to look for outgoing calls made and duration of them for an specific phone number
Well you have Omnivista? If you don't then you can't.
If you do you create a report with that number and extract it
Enviado de meu E6633 usando Tapatalk
If you do you create a report with that number and extract it
Enviado de meu E6633 usando Tapatalk
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Re: How to look for outgoing calls made and duration of them for an specific phone number
If you have access to PBX and if you know time (when call was made) you can:
- use command "accview -tf"
- find taxa file what you need (you have info about first/last ticket in file)
- type file name - you will have output with tickets data
- use command "accview -tf"
- find taxa file what you need (you have info about first/last ticket in file)
- type file name - you will have output with tickets data
Re: How to look for outgoing calls made and duration of them for an specific phone number
cavagnaro wrote:Well you have Omnivista? If you don't then you can't.
If you do you create a report with that number and extract it
Enviado de meu E6633 usando Tapatalk
Yes, I have Omnivista 8770. I will try to do what you say in the reports site. I´ll let you know if I find issues or questions.
Thanks
Re: How to look for outgoing calls made and duration of them for an specific phone number
vad wrote:If you have access to PBX and if you know time (when call was made) you can:
- use command "accview -tf"
- find taxa file what you need (you have info about first/last ticket in file)
- type file name - you will have output with tickets data
I know when (only the date) the calls were made. I´ll try to do this and let you know with questions/issues.
Thanks