Create a New Extension

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pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Create a New Extension

Post by pdsgomes » 15 Mar 2017 07:41

Hi,

I want to create a New Extension on my Alcatem Omnipcx Enterprise, In fact, I have create a user but when I connect the 4008 IP Phone It says "Service Refused" when I try to set the extension on the phone.

Well, I was trying to change from 19000 to 19100, I have deleted the 19000 and created the 19100, what is missing?

Note: Im doing via mgr.

Kind Regards
Pedro

vad
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Re: Create a New Extension

Post by vad » 15 Mar 2017 08:38

Step by step - you create user (set type IP Touch 4008), connect set, manage IP parameters, set initialization go from step 1/5 to 5/5. System ask enter set number and after input - says "Service refused"?

pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Re: Create a New Extension

Post by pdsgomes » 15 Mar 2017 08:42

Exactly, and there is a voice telling that "the number is not autorized"

vad
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Re: Create a New Extension

Post by vad » 15 Mar 2017 08:58

Check - user number (created user in mgr) and entered number - may be you make mistake during creation (191000 or 18100 instead of 19100)

pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Re: Create a New Extension

Post by pdsgomes » 15 Mar 2017 09:10

Hi,

Thank you for the answer.

I have checked the users and the user was not created!!!, don't know what I did, but it was not there.

Now, Im trying to create a new one, and im getting an error.

processing Failure
OBJECT -1: ATTRIBUTE 0: invalid Attribut Value

pdsgomes
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Posts: 20
Joined: 15 Mar 2017 07:30

Re: Create a New Extension

Post by pdsgomes » 15 Mar 2017 10:35

Ok, Now I have created sucessfully.

Thank you very much, apreciated!

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